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Sales Operations Analyst

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Canonical

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Nuremberg
    Remote

AI generated summary

  • You should have an exceptional academic record, sales operations experience in tech subscriptions, data quality improvement skills, and proficiency with Salesforce. Strong communication and problem-solving skills are essential.
  • You will manage sales operations, ensure data accuracy, support CRM systems, report metrics to executives, and drive automation in the Lead to Order process.

Requirements

  • An exceptional academic track record from high school and university
  • Experience in a sales operations/sales order processing role
  • Experience in a technology subscription-based business
  • Experience driving data quality improvement
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
  • Excellent problem-solving and analytical skills
  • Ability to work productively with stakeholders at all levels of the organization on a global scale
  • Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
  • Experience with Salesforce or similar CRM
  • Ability to travel internationally twice a year, for company events up to two weeks long

Responsibilities

  • Support all aspects of the day-to-day operations of the sales function globally
  • Review opportunities for accuracy and provision orders on successful closure of a deal
  • Support the Sales Operations Manager to improve sales data quality and processes
  • Report on data quality metrics to executive level stakeholders
  • Implement surveys and define metrics for executive level stakeholders
  • Support the sales team globally on CRM and other sales operations systems
  • Deliver sales metrics, dashboards and other ad-hoc analytical tasks
  • Lead automation and streamline the Lead to Order process

FAQs

What is the primary role of a Sales Operations Analyst at Canonical?

The primary role of a Sales Operations Analyst at Canonical is to support the day-to-day operations of the sales function, improve sales data quality and processes, and ensure accurate order processing upon deal closure.

Is this position based in an office?

No, this role is fully remote, based in the EMEA region.

What qualifications are required for this role?

Candidates should have an exceptional academic track record, experience in a sales operations or sales order processing role, and familiarity with technology subscription-based businesses.

What kinds of skills are important for this position?

Important skills include problem-solving, analytical thinking, effective communication across various organizational levels, and proficiency with Salesforce or similar CRMs.

How does Canonical measure success for the Sales Operations Analyst role?

Success is measured by increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used for key business decisions.

Will there be opportunities for international travel in this role?

Yes, there is the expectation of international travel twice a year for company events, lasting up to two weeks.

What does the compensation package include?

The compensation package includes base pay, a performance-driven annual bonus or commission, and a personal learning and development budget of USD 2,000 per year.

Are there opportunities for growth within the company?

Yes, Canonical offers an annual compensation review and recognition rewards, which support growth and performance recognition.

What type of work environment does Canonical promote?

Canonical promotes a distributed work environment with opportunities for team sprints and collaboration in person twice a year.

How does Canonical ensure diversity in the workplace?

Canonical fosters a workplace free from discrimination and values diversity of experience, perspectives, and backgrounds to create a better work environment and products.

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Canonical

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.