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Sales Operations Analyst

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Canonical

23d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Data
  • Berlin
    Remote

AI generated summary

  • You must have a strong academic record, sales ops experience, skills in data quality, CRM knowledge, and ability to collaborate globally. Problem-solving and travel flexibility are essential.
  • You will support global sales operations, ensuring data accuracy, enhancing processes, reporting metrics, aiding the sales team, and leading automation in the Lead to Order process.

Requirements

  • An exceptional academic track record from high school and university
  • Experience in a sales operations/sales order processing role
  • Experience in a technology subscription-based business
  • Experience driving data quality improvement
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
  • Excellent problem-solving and analytical skills
  • Ability to work productively with stakeholders at all levels of the organization on a global scale
  • Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
  • Experience with Salesforce or similar CRM
  • Ability to travel internationally twice a year, for company events up to two weeks long

Responsibilities

  • Support all aspects of the day-to-day operations of the sales function globally
  • Review opportunities for accuracy and provision orders on successful closure of a deal
  • Support the Sales Operations Manager to improve sales data quality and processes
  • Report on data quality metrics to executive level stakeholders
  • Implement surveys and define metrics for executive level stakeholders
  • Support the sales team globally on CRM and other sales operations systems
  • Deliver sales metrics, dashboards and other ad-hoc analytical tasks
  • Lead automation and streamline the Lead to Order process

FAQs

Is this position fully remote?

Yes, this role is based remotely in the EMEA region.

What is the main focus of the Sales Operations Analyst role?

The main focus is to support the sales function globally, improve sales data quality and processes, and increase the velocity of deals.

What experience is preferred for this position?

Experience in a sales operations or sales order processing role, particularly in a technology subscription-based business, is preferred.

Will I need to travel for this job?

Yes, the role requires the ability to travel internationally twice a year for company events, up to two weeks long.

What tools will I need experience with?

Experience with Salesforce or similar CRM systems is essential.

What kind of team environment can I expect?

You can expect a distributed work environment with opportunities to meet colleagues during twice-yearly team sprints in person.

Does Canonical offer any professional development opportunities?

Yes, Canonical provides a personal learning and development budget of USD 2,000 per year.

How does Canonical encourage work-life balance?

Canonical offers annual holiday leave, maternity and paternity leave, and an Employee Assistance Programme to promote work-life balance.

What is the approach to compensation at Canonical?

Compensation is shaped by geographical location, experience, and performance, with annual reviews to ensure recognition of outstanding performance.

What values does Canonical prioritize in its workplace?

Canonical values diversity of experience, perspectives, and background, fostering a workplace free from discrimination.

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Canonical

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.