FAQs
What is the primary purpose of the Store Manager role at New Look?
The primary purpose of the Store Manager role at New Look is to lead and inspire a team to deliver great results, create a customer-obsessed atmosphere, and significantly enhance the shopping experience for customers.
What type of experience is required for this position?
Previous store or deputy management experience is required, along with a track record of effectively leading and managing a team.
What responsibilities will I have as a Store Manager?
As a Store Manager, you will be accountable for store performance, work alongside the Territory Leader to identify opportunities impacting KPIs, customer service, team development, and overall sales while fostering a supportive and enjoyable team environment.
What qualities are essential for success in this role?
Essential qualities include commercial acumen, excellent communication and interpersonal skills, strong organizational skills, and a passion for delivering exceptional customer service.
What kind of benefits and perks does New Look offer?
New Look offers a generous staff discount, access to retailer discounts, a contributory pension scheme, performance-related bonuses, enhanced family-friendly policies, a healthcare cash plan, and life assurance coverage.
Is this a part-time or full-time role?
This is a full-time role; however, New Look is flexible and open to discussing various working patterns to meet the needs of the employee and the role's output.
Can I expect opportunities for career development?
Yes, New Look prioritizes development and offers training to support your career progression, helping you to achieve your goals.
Are there additional employee support programs?
Yes, New Look partners with the Retail Trust and Fashion & Textile Children's Trust to provide additional support to employees.
Is there a specific dress code for the Store Manager position?
While the job description does not explicitly state a dress code, it is implied that as a Store Manager in a fashion retail environment, you should represent the New Look brand and embody its values.