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Sales - Supervisor

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New Look

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must have retail management experience in a fast-paced environment, a passion for style trends, customer service focus, and a commitment to personal development and team inspiration.
  • You will enhance the customer shopping experience, inspire your team, maintain high service standards, and lead efforts to deliver quality results in fashion retail.

Requirements

  • You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.
  • You are someone who expresses your style your way and inspires your team to do the same.
  • You will have an eye for the latest trends, and champion our customers to express their own unique style.
  • You will be passionate about service and creating a relaxed, friendly and customer focussed experience.
  • As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.

Responsibilities

  • As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us.
  • You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want.
  • You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.

FAQs

What is the main purpose of the Sales Supervisor role at New Look?

The main purpose of the Sales Supervisor role is to work with the Store Manager to implement the ultimate shopping experience for customers, ensuring they receive the highest level of service and want to return.

What qualities are we looking for in a candidate?

We are looking for someone who expresses their style, inspires their team, has an eye for the latest trends, and is passionate about providing a relaxed and customer-focused experience.

Is previous retail management experience required?

Yes, candidates should have previous retail management experience gained from a fast-paced environment and a track record of delivering results through a team.

What development opportunities are available for employees?

New Look prioritizes development and offers training through the Online Academy and support from the Store Manager to help employees achieve their personal and professional goals.

What staff benefits does New Look offer?

New Look offers several benefits including a 40% staff discount, monthly 25% off privilege vouchers for family and friends, and season ticket loans.

Are there flexible working patterns available for this role?

Yes, New Look prides itself on being a flexible employer and is open to discussing specific working patterns in line with the output needed for the role.

Can I apply if I don't meet all the requirements?

Yes, you are encouraged to apply even if your unique work history doesn't meet all the requirements; New Look would love to hear from you!

What kind of training and support will I receive as a Supervisor?

As a Supervisor, you will receive tailor-made development plans from the Online Academy, as well as ongoing support from your Store Manager to improve your performance.

How can I ensure my application is processed smoothly?

Please ensure that your CV is in a simple format, such as Microsoft Word, to facilitate a smooth application process.

What type of environment should I expect at New Look?

You can expect a friendly, dynamic, and fast-paced retail environment where teamwork and a customer-centric approach are emphasized.

#ThatNewLookFeeling 💜

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

At New Look, everything that we do is for the love of fashion. We’ve been bringing the latest fashion to the high-street since 1969. We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls. Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford. It’s our colleagues today that continue our journey to create a New Look that everyone loves. It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you. We are always on the lookout for talented, passionate people to join our New Look team.