FAQs
What is Reformation's mission as a company?
Reformation is committed to proving that fashion and sustainability can coexist by combining stylish designs with sustainable practices. The brand aims to set an example in the industry by innovating in sustainable fashion and ensuring a positive impact on both the planet and society.
What are the main responsibilities of the Sales Supervisor?
The Sales Supervisor is responsible for consistently meeting and exceeding sales goals, leading the sales floor to deliver an exceptional customer experience, contributing to a technology-led in-store experience, maintaining inventory accuracy, supporting loss prevention, onboarding new hires, and providing real-time feedback to in-store leadership.
What qualifications do I need to apply for the Sales Supervisor position?
Candidates should have a minimum of 3 years of retail experience, experience in a sales or operationally intensive business, strong interpersonal skills, the ability to work in a fast-paced environment, excellent communication skills, and a positive attitude.
What is the work schedule for the Sales Supervisor position?
The Sales Supervisor position requires availability for a minimum of 30 hours per week, up to 40 hours per week, with daily open availability across a full 7-day workweek. Flexibility to work days, nights, weekends, and holidays may be required to meet business needs.
What benefits are offered to full-time employees at Reformation?
Eligible employees receive health, vision, and dental insurance, paid vacation, sick time, holidays, and volunteer time-off, access to a 401K with company match, a clothing discount, and work in a mission-based, casual, and entrepreneurial environment.
How does Reformation value its employees?
Reformation prioritizes building an inclusive culture where everyone feels they belong and their voices are valued. The company believes that innovation and success stem from having all team members actively engaged and motivated.
What is expected from the Sales Supervisor regarding customer interaction?
The Sales Supervisor is expected to lead by example by actively inspiring others to build clientele, maximize customer retention, and deliver exceptional customer experiences through a customer-first mindset.
Is prior experience in a specific area of retail necessary for this position?
While a minimum of 3 years of retail experience is required, the position values experience in sales or in operationally intensive settings, as these backgrounds can significantly contribute to the effectiveness of the Sales Supervisor role.
What are some key traits Reformation looks for in candidates?
Reformation seeks candidates who are driven, possess strong problem-solving abilities, communicate effectively, demonstrate attention to detail, have a positive attitude, and are willing to tackle both small and large tasks.