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Satellite Communications Field Services Representative

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Viasat

27d ago

  • Job
    Full-time
    Senior & Expert Level
  • Engineering
    IT & Cybersecurity
  • Canberra

AI generated summary

  • You must have NV1 clearance, experience in satellite ops and RF engineering, communication systems knowledge, technical analysis skills, and qualifications in Electrical/Electronic Engineering.
  • You will provide technical support for Viasat satellite services, assist Defence operations, manage requests, conduct training, and ensure compliance with safety regulations. Travel may be required.

Requirements

  • Current NV1 security clearance.
  • Demonstrated knowledge and experience in satellite operations, satellite communications and RF/microwave engineering.
  • Demonstrated detailed technical understanding of all Viasat satellite communication systems, including the spacecraft, ground segment, and user terminals.
  • Demonstrated well developed technical analysis abilities.
  • High degree of independence and initiative.
  • High level of oral and written communication skills, especially technical report writing.
  • Ability to work in a combined multi-disciplinary military, APS and contractor environment.
  • Ability to obtain NV2 security clearance.
  • Formal qualifications (degree or diploma) in Electrical/Electronic/Communications Engineering or a related field.
  • Understanding of Defence organizational structure, Defence policy related to SATCOM, ADF communication planning processes, and ADF user needs.
  • Demonstrated knowledge and experience in Systems Engineering and Project Management.

Responsibilities

  • Dircetly support the management, implementation and optimisation of Viasat Government Satelltie Communications Services into the Australian Department of Defence.
  • Provide technical Satellite Communications advice and assistance to SATCOM Operations in support of Defence operations and exercises, specifically with regard to the employment of Viasat services and systems;
  • Provide specialist technical support to the development, management and execution of Satellite Communications international and inter-governmental memorandums of understanding and agreements which have a Viasat component;
  • Maintain a detailed and current technical understanding of all Viasat satellite communication systems, including the ground segment and terminals;
  • Manage and prioritise OMCS requests / developments;
  • Provide specialist technical support for the training and development of SATCOM Operations / Defence staff;
  • Provide technical assistance to Commonwealth lead on pre acceptance OMCS testing and OMCS release testing activities;
  • Provide administrative support to SATCOM Operations projects and contracts / Maintain records of communications / meetings with Defence and Viasat for audit purpose (to both SO2/3 and Viasat);
  • Manage requests/activation of Viasat system services;
  • Be available during business hours, or as otherwise agreed between the parties, as an escalation point(s) of contact to Viasat service and network related matters to both Viasat and Defence;
  • Provide specialist technical support to Defence and Australian Government projects to assist the systems engineering, integrated logistics, training development and transition into operations processes of new Viasat-reliant platforms;
  • Provide technical and operator advice to Defence users of Viasat L-Band and Ka-Band systems;
  • Assist with the planning and design of SATCOM solutions to provide required services to the ADF;
  • Provide specialist technical support to the development, management and execution of SATCOM capability management and policy;
  • Work from SATOPS at HMAS Harman, and be available for both domestic and international travel if required; and
  • Comply with all applicable work health and safety legislation, codes of practice and standards, and all ADF and Commonwealth work health and safety policies and reasonable directions of the Commonwealth with respect to work health and safety.

FAQs

What is the primary responsibility of the Satellite Communications Field Services Representative at Viasat?

The primary responsibility is to support the management, implementation, and optimization of Viasat Government Satellite Communications Services within the Australian Department of Defence.

What type of security clearance is required for this position?

A current NV1 security clearance is required.

What background knowledge is preferred for candidates applying for this role?

Candidates should have demonstrated knowledge and experience in satellite operations, satellite communications, and RF/microwave engineering.

What technical skills are necessary for this job?

A detailed technical understanding of all Viasat satellite communication systems, high degree of independence and initiative, and well-developed technical analysis abilities are necessary.

Is experience in Systems Engineering and Project Management helpful for this position?

Yes, demonstrated knowledge and experience in Systems Engineering and Project Management will help in performing the job effectively.

Will the role require travel?

Yes, the position may require both domestic and international travel as needed.

What qualifications are preferred for candidates?

Formal qualifications (degree or diploma) in Electrical/Electronic/Communications Engineering or a related field are preferred.

What type of communication skills are needed for this role?

A high level of oral and written communication skills, especially in technical report writing, is essential.

Is it necessary to have an understanding of Defence policy and processes?

Yes, understanding Defence organizational structure, Defence policy related to SATCOM, ADF communication planning processes, and ADF user needs is beneficial.

Does Viasat value diversity and inclusion in its hiring process?

Yes, Viasat is committed to creating a welcoming and diverse environment and is an equal opportunity employer.

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Viasat

Telecommunications
Industry
5001-10,000
Employees
1986
Founded Year

Mission & Purpose

Viasat is a global communications company that believes everyone, and everything can be connected. For more than 30 years, Viasat innovations have helped shape how consumers, businesses, governments, and militaries around the world communicate — bringing connectivity when, where, and how it’s needed most. Viasat focuses on the connections that matter as we deliver bold results for our customers, partners, and shareholders worldwide. We provide internet to communities and families in places around the world where cable or fiber isn’t available so they can learn, laugh, and live just like everyone else. We deliver secure, resilient connectivity services and solutions to our military and allies that give them the information dominance they need to bring warfighters home safely. We ensure people on-the-go have access to the same quality of internet in the air or at sea as they have at home. And we give businesses of all sizes the freedom to keep their people, places, and things secure and connected — wherever opportunity takes them.