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Satellite Communications Field Services Representative

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Viasat

27d ago

  • Job
    Full-time
    Senior & Expert Level
  • Engineering
    IT & Cybersecurity
  • Canberra

AI generated summary

  • You need NV1 clearance, satellite ops knowledge, experience with Viasat systems, strong analysis and communication skills, and ability to work in a multi-disciplinary environment.
  • You will provide technical support for satellite communications, manage OMCS requests, assist Defence operations, train staff, and ensure compliance with safety standards while handling system issues.

Requirements

  • Current NV1 security clearance.
  • Demonstrated knowledge and experience in satellite operations, satellite communications and RF/microwave engineering.
  • Demonstrated detailed technical understanding of all Viasat satellite communication systems, including the spacecraft, ground segment, and user terminals.
  • Demonstrated well developed technical analysis abilities.
  • High degree of independence and initiative.
  • High level of oral and written communication skills, especially technical report writing.
  • Ability to work in a combined multi-disciplinary military, APS and contractor environment.

Responsibilities

  • Dircetly support the management, implementation and optimisation of Viasat Government Satelltie Communications Services into the Australian Department of Defence.
  • Provide technical Satellite Communications advice and assistance to SATCOM Operations in support of Defence operations and exercises, specifically with regard to the employment of Viasat services and systems;
  • Provide specialist technical support to the development, management and execution of Satellite Communications international and inter-governmental memorandums of understanding and agreements which have a Viasat component;
  • Maintain a detailed and current technical understanding of all Viasat satellite communication systems, including the ground segment and terminals;
  • Manage and prioritise OMCS requests / developments;
  • Provide specialist technical support for the training and development of SATCOM Operations / Defence staff;
  • Provide technical assistance to Commonwealth lead on pre acceptance OMCS testing and OMCS release testing activities;
  • Provide administrative support to SATCOM Operations projects and contracts / Maintain records of communications / meetings with Defence and Viasat for audit purpose (to both SO2/3 and Viasat);
  • Manage requests/activation of Viasat system services;
  • Be available during business hours, or as otherwise agreed between the parties, as an escalation point(s) of contact to Viasat service and network related matters to both Viasat and Defence;
  • Provide specialist technical support to Defence and Australian Government projects to assist the systems engineering, integrated logistics, training development and transition into operations processes of new Viasat-reliant platforms;
  • Provide technical and operator advice to Defence users of Viasat L-Band and Ka-Band systems;
  • Assist with the planning and design of SATCOM solutions to provide required services to the ADF;
  • Provide specialist technical support to the development, management and execution of SATCOM capability management and policy;
  • Work from SATOPS at HMAS Harman, and be available for both domestic and international travel if required; and
  • Comply with all applicable work health and safety legislation, codes of practice and standards, and all ADF and Commonwealth work health and safety policies and reasonable directions of the Commonwealth with respect to work health and safety.

FAQs

What is the primary responsibility of the Satellite Communications Field Services Representative?

The primary responsibility is to support the management, implementation, and optimization of Viasat Government Satellite Communications Services into the Australian Department of Defence.

Is a security clearance required for this position?

Yes, a current NV1 security clearance is required.

What kind of technical experience is necessary for this role?

Demonstrated knowledge and experience in satellite operations, satellite communications, and RF/microwave engineering are necessary for this role.

Will I need to travel for this job?

Yes, you may need to travel for both domestic and international purposes as required.

What qualifications are preferred for this position?

Formal qualifications (degree or diploma) in Electrical/Electronic/Communications Engineering or a related field are preferred.

What types of technical support will I provide?

You will provide technical advice for SATCOM operations, specialist support for projects and agreements, and assist with training and development of Defence staff.

Is experience in Systems Engineering and Project Management beneficial?

Yes, demonstrated knowledge and experience in Systems Engineering and Project Management will be beneficial for this role.

What should I know about the Defence organization for this job?

An understanding of Defence organizational structure, Defence policy related to SATCOM, ADF communication planning processes, and ADF user needs will be helpful.

What communication skills are necessary for this role?

A high level of oral and written communication skills, especially technical report writing, is necessary.

Does Viasat offer equal employment opportunities?

Yes, Viasat is an equal opportunity employer, promoting a welcoming and diverse environment for all qualified applicants.

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Viasat

Telecommunications
Industry
5001-10,000
Employees
1986
Founded Year

Mission & Purpose

Viasat is a global communications company that believes everyone, and everything can be connected. For more than 30 years, Viasat innovations have helped shape how consumers, businesses, governments, and militaries around the world communicate — bringing connectivity when, where, and how it’s needed most. Viasat focuses on the connections that matter as we deliver bold results for our customers, partners, and shareholders worldwide. We provide internet to communities and families in places around the world where cable or fiber isn’t available so they can learn, laugh, and live just like everyone else. We deliver secure, resilient connectivity services and solutions to our military and allies that give them the information dominance they need to bring warfighters home safely. We ensure people on-the-go have access to the same quality of internet in the air or at sea as they have at home. And we give businesses of all sizes the freedom to keep their people, places, and things secure and connected — wherever opportunity takes them.