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Scheduling Associate

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  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Healthcare
  • Willow Grove

Requirements

  • Qualifications for a Client Services Associate:
  • Bachelor degree is preferred
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

Responsibilities

  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)

FAQs

What is the job title for this position?

The job title for this position is Client Services Associate.

Where is the office located?

The office is located in Willow Grove, PA.

What type of clients will I be working with?

You will be working with clients in the home health care sector, specifically in pediatrics.

What are the primary responsibilities of the Client Services Associate?

The primary responsibilities include providing superior customer service, managing coordination of client services and scheduling issues, growing your caseload, and building relationships with clients and other stakeholders.

What qualifications are preferred for this position?

A bachelor's degree is preferred, along with prior medical office or home care experience. Supervisory experience is also a plus.

Is prior experience required for this role?

Prior medical office or home care experience is preferred, but not strictly required.

What skills are important for this role?

Important skills for this role include strong computer skills, excellent communication, and interpersonal skills.

Are there opportunities for career advancement in this position?

Yes, there is an ambition to grow and advance beyond the current position if you demonstrate a record of taking on increased responsibility.

What benefits does BAYADA offer?

BAYADA offers a comprehensive benefits plan that includes paid holidays, vacation and sick leave, vision, dental and medical health plans, employer-paid life insurance, a 401k with company match, direct deposit, and an employee assistance program.

Does BAYADA have a policy on equal opportunity employment?

Yes, BAYADA is an Equal Opportunity Employer and ensures that all employment decisions are made without regard to any protected status in accordance with federal, state, and local laws.

Putting Purpose into Practice since 1975

Science & Healthcare
Industry
5001-10,000
Employees
1975
Founded Year

Mission & Purpose

BAYADA Home Health Care was founded by J. Mark Baiada in 1975 and provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in the Greater Philadelphia suburbs of New Jersey, BAYADA is a leading nonprofit home health care provider—with hundreds of locations in the US, as well as Germany, India, Ireland, New Zealand, and South Korea—and the only national provider that offers a full range of home-based specialty care services.