FAQs
What is the hourly commitment for the School Customer Service Assistant position?
The position is contracted for 15 hours per week.
How many weeks per year is this role contracted for?
The role is contracted for 44 weeks per year.
What are the main responsibilities of a Customer Services Assistant?
The main responsibilities include preparing high-quality food, creating attractive food displays, representing Chartwells positively, handling cash and operating the cash register, and complying with food handling, hygiene standards, and health & safety regulations.
Is previous experience in catering required for this role?
Previous experience in a similar catering-related role is preferred but not essential.
What qualities does Chartwells look for in an ideal candidate?
An ideal candidate should have an enthusiastic can-do attitude, a passion for excellent customer service, the ability to work well in a team, good timekeeping and reliability, a safety-first mindset, and thrive under pressure.
What is the work environment like for this position?
The work environment is fast-paced and busy, requiring a team player who can handle pressure and provide exceptional customer experience.
Are there any requirements regarding working with children?
Yes, all employees are expected to comply with safeguarding and promoting the welfare of children, and employment is subject to pre-employment checks including an enhanced DBS disclosure and a Children's Barred List check.
What is the commitment of Compass Group UK&I regarding diversity and inclusion?
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves, offering equal opportunities and celebrating the unique talents, beliefs, backgrounds, and abilities of all team members.
How does Chartwells recognize and reward its employees?
Chartwells rewards and recognizes employees who go beyond the plate and contribute to the company's values and success.