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Seasonal Associate-Metropolis at Metrotown VS

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Victoria’s Secret & Co.

1mo ago

  • Job
    Full-time
    Entry Level
  • Burnaby

AI generated summary

  • You must exceed customer expectations, meet goals, demonstrate urgency, have a competitive spirit, show resilience, seek responsibility, pursue coaching, and have flexible scheduling availability.
  • You will engage customers, drive sales, process transactions, maintain stock, execute visual merchandising, and uphold store standards while promoting a safe and loyal shopping environment.

Requirements

  • - Exhibits an authentic desire to exceed the customer’s expectations
  • - Proven ability to meet or exceed goals preferred
  • - Demonstrates a sense of urgency
  • - Has a healthy, competitive spirit, while maintaining a team focus
  • - Is resilient and bounces back quickly from setbacks
  • - Pursues opportunities to take on more responsibility
  • - Seeks out coaching from leaders and peers to improve productivity; leads own learning
  • - Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Responsibilities

  • When assigned to the sales floor:
  • Drives store sales and growth by personally selling to customers
  • Proactively engages with customers, reads cues and responds effectively
  • Provides customers with the perfect bra fit by asking effective questions
  • Converting returns, offers and other promotions into larger sales
  • When assigned to the cash wrap:
  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
  • Reinforces customer buying decisions at checkout and encourages purchase of additional items
  • Recovers cash wrap selling zone and “go-backs”
  • When assigned to processing and replenishment:
  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards
  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
  • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
  • When assigned to floorset activity:
  • Executes floorset proficiently
  • Understands and adheres to brand standards
  • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
  • All associate roles at Victoria’s Secret are responsible for:
  • Driving top line store sales results and growing the business through action and productivity
  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
  • Taking initiative to recover and replenish merchandise, so it is available to sell
  • Understanding and adhering to visual merchandising brand standards
  • Assisting in housekeeping of sales floor and communicating maintenance issues
  • Keeping an awareness of, and building personal capability in, loss prevention
  • Reinforcing store strategy to reduce shrink
  • Supporting all activities related to providing a safe working environment
  • Understanding and demonstrating Company values
  • Building loyalty through our Rewards Program

FAQs

What is the job title for this position?

The job title is Seasonal Associate at Metropolis at Metrotown for Victoria's Secret.

What are the primary responsibilities of a Seasonal Selling Associate?

The primary responsibilities include driving sales, providing exceptional customer service, engaging with customers, offering product knowledge, conducting transactions at the cash wrap, maintaining merchandise, and adhering to brand standards.

What is the pay range for this position?

The pay range for this position is between $17.00 and $21.00 per hour.

Are there any employee discounts available?

Yes, associates receive a 40% discount on merchandise.

What benefits are offered to Seasonal Associates?

Benefits include free mental health (EAP) benefits for associates and their households, free product, flexible scheduling, and competitive pay.

What qualities are sought in a candidate for this role?

Candidates should exhibit a desire to exceed customer expectations, demonstrate a sense of urgency, maintain a team focus, and possess resilience and a competitive spirit.

Is schedule flexibility required for this position?

Yes, schedule flexibility is required and includes availability for evenings, weekends, holidays, and non-business hours.

Are there opportunities for advancement in this position?

Yes, associates are encouraged to pursue opportunities for more responsibility and seek coaching from leaders and peers to improve productivity.

Is there a commitment to diversity and inclusion in hiring?

Yes, Victoria's Secret is an equal opportunity employer and does not discriminate in hiring due to race, gender, age, disability, or other protected categories.

Do I need prior retail experience to apply?

While proven ability to meet or exceed goals is preferred, specific prior retail experience is not explicitly mentioned as a requirement.

Victoria’s Secret & Co.

Purpose Driven, Inclusive, Authentic & Inspiring.

Retail & Consumer Goods
Industry
10,001+
Employees
2021
Founded Year

Mission & Purpose

Victoria’s Secret & Co. (VS&Co), through Victoria’s Secret and Victoria’s Secret PINK, is the world’s leading specialty retailer with over 1,400 stores globally. With a deep commitment to our people, purpose and planet, Victoria’s Secret & Co. provides products and experiences that uplift and champion customers at all stages of their life. We have a highly talented, global team of more than 30,000 associates in our stores, distribution centers and home offices. We foster an inclusive culture where everyone can bring their whole selves to work. We are a community of smart, passionate and committed associates whose creativity, innovation and hard work fuel the world’s most recognized lingerie, apparel and beauty brands of VS&Co.