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Seasonal Sales Adviser 6 hours

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Deckers Brands

2d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You need 2 years of retail experience, a high school diploma, strong communication skills, motivation, schedule flexibility, MS Office proficiency, and a valid driver's license.
  • You will greet customers, provide excellent service, manage the cash register, maintain inventory, organize store areas, and uphold store policies while fostering teamwork and brand loyalty.

Requirements

  • Two (2) years of retail store experience preferred.
  • High School Diploma
  • Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers
  • Highly motivated team player and self-starter
  • Flexibility of schedule and hours to meet the needs of the business.
  • Proficient in Microsoft Office suite of tools and applications.
  • Valid driver’s license.

Responsibilities

  • As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty.
  • You understand the importance of modeling our Service Training Program and you greet customers promptly and courteously as they enter the store.
  • You ensure that all customer questions are addressed accurately and responded to before they leave.
  • You provide exceptional service from start to finish, including effectively communicating our return policy.
  • You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code.
  • You provide exceptional customer service to both our in-store customers and those who call on the phone.
  • In your role as a Sales Associate, you understand that your role extends beyond the sales floor.
  • You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards.
  • You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting.
  • You practice safety-consciousness and respond to theft in accordance with our policies.
  • As an UGG Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent.

FAQs

What is the duration of the Seasonal Sales Associate position?

The Seasonal Sales Associate position lasts for 2-5 months.

What are the main responsibilities of a Seasonal Sales Associate at UGG?

The main responsibilities include creating personalized shopping experiences, providing exceptional customer service, operating the cash register, handling inventory, merchandising products, and maintaining a clean store environment.

Is prior retail experience required for this position?

While two years of retail store experience is preferred, it is not strictly required.

What educational qualifications are needed for this job?

A high school diploma is required for this position.

Are there any additional requirements for this role?

Yes, candidates must have flexibility in their schedule, be proficient in Microsoft Office tools, and possess a valid driver's license.

What benefits does UGG offer to its employees?

UGG offers competitive pay, a Holiday Incentive Bonus for hourly employees, discounts, perks, global contests, and opportunities for growth and development.

How important is teamwork in this role?

Teamwork is very important as all Sales Associates are expected to cooperate and contribute to achieving business goals as part of a dynamic team.

What traits are essential for a successful Sales Associate at UGG?

Essential traits include excellent communication skills, being a highly motivated team player, the ability to multi-task, professionalism when responding to problems, and critical thinking skills.

Do Sales Associates need to adhere to a dress code?

Yes, Sales Associates are expected to promote the store and brand image in all interactions, which includes adhering to a dress code.

Is there a focus on sustainability and ethical practices in this role?

Yes, Sales Associates are expected to communicate UGG's sustainability initiatives and social and ethical commitments to customers.

Deckers Brands

Retail & Consumer Goods
Industry
1001-5000
Employees
1973
Founded Year

Mission & Purpose

Deckers Brands is a global footwear and apparel company that designs, manufactures, and markets a wide range of lifestyle and performance products. They own several well-known footwear brands, including UGG, HOKA ONE ONE, Teva, Sanuk, and Koolaburra. Deckers Brands' ultimate mission is to create innovative and high-quality products that enhance the lives of their customers and inspire them to explore the world with confidence and comfort. Their purpose lies in delivering exceptional products that blend style, performance, and sustainability, catering to diverse consumer needs and preferences. Through their portfolio of iconic brands, Deckers aims to be a leading player in the footwear industry, continually innovating and pushing boundaries to meet the evolving demands of their customers and contribute to their everyday well-being and happiness.