Logo of Huzzle

Home

Matches

Explore

Manage

Seasonal Sales Advisor

image

The White Company

15d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Aberdeen

AI generated summary

  • You must deliver exceptional service, identify customer needs, maximize sales opportunities, respond to product queries, and capture customer data to enhance loyalty and meet targets.
  • You will provide exceptional customer service, answer product-related queries, maximize sales opportunities, and capture customer data to enhance loyalty and support store targets.

Requirements

  • - Provide excellent customer service and surpassing customer expectations at every opportunity
  • - Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits
  • - Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
  • - Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty

Responsibilities

  • Provide excellent customer service and surpassing customer expectations at every opportunity
  • Identify customer needs and answer product related questions
  • Be able to respond to queries on product’s price, features and benefits
  • Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
  • Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty

FAQs

What is the main purpose of the Seasonal Sales Advisor position at The White Company?

The main purpose of the Seasonal Sales Advisor position is to provide excellent customer service, support the store operations during the busy Christmas season, and help create a magical shopping experience for customers.

What are the key responsibilities of a Seasonal Sales Advisor?

Key responsibilities include providing excellent customer service, identifying customer needs, answering product-related questions, maximizing selling opportunities to achieve sales targets, and capturing customer data to encourage loyalty.

What benefits do employees receive while working as a Seasonal Sales Advisor?

Employees receive a competitive salary and 25% off The White Company's products during their time of employment.

How does The White Company approach equality, diversity, and inclusion?

The White Company is committed to creating an inclusive culture that celebrates diversity and ensures that everyone can bring their authentic selves to work. They have an active Equality, Diversity, and Inclusion Policy starting with recruitment.

What is The White Company's stance on sustainability?

The White Company is committed to building a sustainable legacy for the future, believing that sustainability should be reflected in everything they do.

Is previous retail experience required for the Seasonal Sales Advisor role?

Previous retail experience is not explicitly mentioned in the job description, but a passion for providing excellent customer service and a desire to create a fantastic shopping experience are essential.

What is the expected work environment for a Seasonal Sales Advisor?

The work environment is in-store, where Seasonal Sales Advisors will assist customers directly and support various store operations, including stockroom duties during the Christmas season.

How does The White Company support customer loyalty?

The White Company supports customer loyalty by encouraging the capture of customer data during interactions, which helps expand their customer database and enhance the overall customer experience.

The White Company

Retail & Consumer Goods
Industry
1001-5000
Employees
1994
Founded Year

Mission & Purpose

We’ve been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. We believe it’s the little things that matter. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create edited collections made to last and become an intimate part of our lives. We spend time developing our product ranges and put the same care and attention to detail into selecting the best people to join our growing and innovative business. From retail stores and ecommerce to Buying & Merchandising, quality experts, our support services, qualified accountants and visual/creative experts - The White Company inspires passion from all its people, and a genuine commitment to each other.