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Seasonal Sales Advisor

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The White Company

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Chester

AI generated summary

  • You must provide exceptional customer service, identify needs, answer product queries, maximize sales opportunities, and capture customer data to enhance loyalty and achieve targets.
  • You will provide exceptional customer service, identify needs, answer product questions, maximize sales opportunities, and capture customer data to boost loyalty and achieve targets.

Requirements

  • Provide excellent customer service and surpassing customer expectations at every opportunity
  • Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits
  • Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
  • Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty

Responsibilities

  • Provide excellent customer service and surpassing customer expectations at every opportunity,
  • Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits,
  • Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators,
  • Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.

FAQs

What is the main responsibility of a Seasonal Sales Advisor at The White Company?

The main responsibility is to provide excellent customer service, exceed customer expectations, and support sales during the busy Christmas season.

What does PRIDE stand for in The White Company's values?

PRIDE represents our commitment to Dedication and Passion in delivering exceptional service and support to our customers.

Will I be required to perform tasks outside of customer service?

Yes, in addition to customer service, you will assist with additional duties across the store and in the stockroom.

What kind of training will I receive?

While specific training details aren't mentioned, you can expect to be guided on customer service techniques, product knowledge, and store operations to excel in your role.

How can I maximize my performance as a Seasonal Sales Advisor?

To maximize your performance, focus on identifying customer needs, answering product-related questions, and capturing customer data to encourage loyalty while striving to meet sales targets.

What benefits do Seasonal Sales Advisors receive at The White Company?

Seasonal Sales Advisors receive a competitive salary and a discount of 25% off The White Company's products during their employment.

Is The White Company committed to equality and diversity?

Yes, The White Company is committed to creating an inclusive culture that celebrates diverse backgrounds and identities.

What is The White Company's stance on sustainability?

The White Company is committed to building a sustainable legacy that enables a brighter future for people and the planet, reflecting this commitment in everything they do.

What kind of environment can I expect while working at The White Company?

You can expect a supportive and inclusive environment where your contribution is valued, and where you are encouraged to bring your authentic self to work.

Is this position suitable for someone looking for temporary work?

Yes, the Seasonal Sales Advisor role is ideal for those seeking temporary employment, particularly during the busy Christmas season.

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The White Company

Retail & Consumer Goods
Industry
1001-5000
Employees
1994
Founded Year

Mission & Purpose

We’ve been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. We believe it’s the little things that matter. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create edited collections made to last and become an intimate part of our lives. We spend time developing our product ranges and put the same care and attention to detail into selecting the best people to join our growing and innovative business. From retail stores and ecommerce to Buying & Merchandising, quality experts, our support services, qualified accountants and visual/creative experts - The White Company inspires passion from all its people, and a genuine commitment to each other.