FAQs
What is the main purpose of the Seasonal Sales Assistant role at Superdry?
The main purpose of the Seasonal Sales Assistant role at Superdry is to provide first-class customer service, represent the brand, and create a fun and energetic shopping experience for customers during the festive season.
What qualities is Superdry looking for in a Seasonal Sales Assistant?
Superdry is looking for a team player who is passionate about the brand, confident, genuine, positive, motivated, and able to bring fresh ideas. They should also have excellent attention to detail and a desire to exceed customer expectations.
What responsibilities will a Seasonal Sales Assistant have?
A Seasonal Sales Assistant will be responsible for exceeding customer expectations, creating the ultimate Superdry shopping experience, maintaining high store standards, taking pride in store appearance, developing product knowledge, and embracing Superdry's culture.
What are the working hours for this part-time position?
The role is a part-time position geared towards working during the upcoming festive season, but specific working hours may vary based on the store's needs.
What benefits does Superdry offer to its Seasonal Sales Assistants?
Superdry offers a competitive hourly rate, a generous staff discount (50% off online and in-store), pension contributions, life assurance, 20 days of holiday, and a clothing allowance.
Is previous retail experience necessary for this role?
Previous retail experience is not explicitly mentioned as a requirement, but a passion for the brand and customer service is essential, making it a great starting point for those looking to gain retail experience.
How does Superdry encourage its employees to contribute ideas?
Superdry encourages employees to bring fresh ideas to the table while being realistic about what is achievable, fostering a culture of innovation and collaboration.
What does Superdry mean by embracing 'the Superdry culture'?
Embracing the Superdry culture means aligning with the brand's values of uniqueness, innovation, energy, and passion for its products while providing a fun experience for both customers and team members.
Can you describe the ideal candidate for this role?
The ideal candidate is someone who is a team player, has a passion for Superdry's brand, is confident and genuine, consistently thinks about customer satisfaction, maintains a positive attitude, and is motivated to exceed expectations.
How essential is product knowledge for this position?
Product knowledge is essential as Seasonal Sales Assistants are expected to continually develop their understanding of the products to better serve customers and enhance their shopping experience.