FAQs
What is the purpose of the Seasonal Sales Assistant role?
The role is to provide first-class customer service during the festive season, helping customers enjoy their shopping experience and representing the Superdry brand positively.
What qualities are we looking for in a candidate?
We are seeking team players who are passionate about the brand, confident, positive, and motivated with excellent attention to detail.
Is prior retail experience required for this position?
While prior retail experience can be beneficial, it is not explicitly required; enthusiasm and a passion for the Superdry brand are essential.
What kind of training will I receive?
You will have the opportunity to develop your product knowledge and understand the business, ensuring you can provide an exceptional shopping experience for customers.
What are the working hours for this role?
This is a part-time position designed to work during the upcoming festive season; specific working hours will depend on store needs.
Does this role offer any staff discounts?
Yes, employees enjoy an amazing 50% discount on clothing both online and in-store.
Are there any benefits associated with this position?
Benefits include a competitive hourly rate, generous clothing allowance, pension contributions, life assurance, and 20 days of holiday.
What is the company culture like at Superdry?
The culture at Superdry embraces uniqueness, change, and innovation, encouraging team members to be themselves and to have fun at work.
How important is customer service in this role?
Customer service is of utmost importance; you are expected to exceed customer expectations and deliver the ultimate Superdry experience.
Will team members be required to maintain store appearance?
Yes, taking pride in the store's appearance and embracing the Superdry store look is a key responsibility of the Sales Assistant role.