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Seasonal Sales Assocaite

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Deckers Brands

3mo ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
  • York
  • Quick Apply

AI generated summary

  • You should have 2 years of retail experience, a high school diploma, strong communication skills, be a motivated team player, flexible with hours, proficient in Microsoft Office, and a valid driver’s license.
  • You create personalized shopping experiences, provide exceptional customer service, operate the cash register, manage inventory, maintain a clean store, and adhere to safety policies as a team member.

Requirements

  • Two (2) years of retail store experience preferred.
  • High School Diploma
  • Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers
  • Highly motivated team player and self-starter
  • Flexibility of schedule and hours to meet the needs of the business.
  • Proficient in Microsoft Office suite of tools and applications.
  • Valid driver’s license.

Responsibilities

  • As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance of modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.
  • In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards. You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent.

FAQs

What is the main responsibility of a Seasonal Sales Associate at UGG?

The main responsibility is to create the best possible customer experience by listening to customers, offering recommendations, and providing current product knowledge, while promoting the UGG brand's sustainability initiatives.

Is prior retail experience required for this position?

While two years of retail store experience is preferred, it is not explicitly required.

What qualifications are needed to apply?

Applicants should have a High School Diploma, excellent verbal and written communication skills, be highly motivated team players, and preferably have two years of retail experience.

What are the core competencies needed for this role?

Successful candidates should ensure high levels of customer service, prioritize brand knowledge, communicate effectively, contribute to team goals, multi-task, handle problems professionally, and think critically to solve challenges.

Is there a dress code for Sales Associates?

Yes, Sales Associates are expected to adhere to a dress code that promotes the store and brand image during all interactions.

What kind of benefits can employees expect at Deckers Brands?

Employees can expect competitive pay, discounts, perks, global contests, and opportunities for growth and development.

Are Sales Associates expected to maintain the store's cleanliness?

Yes, Sales Associates are responsible for keeping the back-stock area, employee break area, and sales floor clean and organized, which includes daily vacuuming, sweeping, and dusting.

Do I need to have experience using Microsoft Office for this position?

Yes, proficiency in the Microsoft Office suite of tools and applications is required.

Will I be required to handle cash and operate a cash register?

Yes, Sales Associates are expected to operate the cash register and handle money accurately.

Is flexibility in scheduling required for this job?

Yes, flexibility of schedule and hours is necessary to meet the needs of the business.

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Deckers Brands

Retail & Consumer Goods
Industry
1001-5000
Employees
1973
Founded Year

Mission & Purpose

Deckers Brands is a global footwear and apparel company that designs, manufactures, and markets a wide range of lifestyle and performance products. They own several well-known footwear brands, including UGG, HOKA ONE ONE, Teva, Sanuk, and Koolaburra. Deckers Brands' ultimate mission is to create innovative and high-quality products that enhance the lives of their customers and inspire them to explore the world with confidence and comfort. Their purpose lies in delivering exceptional products that blend style, performance, and sustainability, catering to diverse consumer needs and preferences. Through their portfolio of iconic brands, Deckers aims to be a leading player in the footwear industry, continually innovating and pushing boundaries to meet the evolving demands of their customers and contribute to their everyday well-being and happiness.