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Seasonal Sales Associate

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Deckers Brands

3mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • York
  • Quick Apply

AI generated summary

  • You need 2 years of retail experience, a high school diploma, strong communication skills, motivation, schedule flexibility, proficiency in Microsoft Office, and a valid driver’s license.
  • You will create personalized customer experiences, greet and assist shoppers, manage transactions, maintain organization, ensure safety, and uphold brand standards in a cheerful manner.

Requirements

  • Two (2) years of retail store experience preferred.
  • High School Diploma
  • Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers
  • Highly motivated team player and self-starter
  • Flexibility of schedule and hours to meet the needs of the business.
  • Proficient in Microsoft Office suite of tools and applications.
  • Valid driver’s license.

Responsibilities

  • Create personalized shopping experiences for our customers that drive brand loyalty.
  • Understand the importance of modeling our Service Training Program and greet customers promptly and courteously as they enter the store.
  • Ensure that all customer questions are addressed accurately and responded to before they leave.
  • Provide exceptional service from start to finish, including effectively communicating our return policy.
  • Maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code.
  • Provide exceptional customer service to both our in-store customers and those who call on the phone.
  • Operate the cash register, handle money accurately, check inventory daily, ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards.
  • Maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting.
  • Practice safety-consciousness and respond to theft in accordance with our policies.
  • Report to work on time and notify your Store Manager in advance if you will be late or absent.

FAQs

What is the main responsibility of a Seasonal Sales Associate at UGG?

The main responsibility of a Seasonal Sales Associate at UGG is to create personalized shopping experiences for customers, ensuring the highest level of customer service and promoting brand loyalty.

Is prior retail experience required for this position?

While two years of retail store experience is preferred, it is not strictly required for the position of Seasonal Sales Associate.

What is the work environment like for a Seasonal Sales Associate?

The work environment is dynamic and fast-paced, requiring associates to cooperate as part of a team to achieve business goals while providing exceptional customer service.

Are there specific qualifications needed to apply for this job?

Yes, candidates should have a High School Diploma, excellent communication skills, and be highly motivated team players. Experience in retail is preferred.

What are the typical working hours for a Seasonal Sales Associate?

The schedule is flexible and will require associates to meet the needs of the business, including the possibility of evenings, weekends, and holidays.

Does UGG provide training for new employees?

Yes, UGG offers a Service Training Program that Sales Associates will model to ensure high levels of customer service.

What additional services are expected from a Seasonal Sales Associate apart from sales?

Associates are expected to operate the cash register, maintain stock levels, organize the back-stock area, and adhere to safety protocols.

Are there any specific dress code requirements for this position?

Yes, associates are expected to promote the store and brand image in all interactions, which includes adhering to a dress code.

What benefits does UGG offer to its employees?

UGG offers competitive pay, discounts, perks, global contests, as well as opportunities for growth and development within the company.

Is there an equal employment opportunity policy in place at UGG?

Yes, UGG is committed to equal employment opportunity and considers all qualified applicants without discrimination based on various protected factors.

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Deckers Brands

Retail & Consumer Goods
Industry
1001-5000
Employees
1973
Founded Year

Mission & Purpose

Deckers Brands is a global footwear and apparel company that designs, manufactures, and markets a wide range of lifestyle and performance products. They own several well-known footwear brands, including UGG, HOKA ONE ONE, Teva, Sanuk, and Koolaburra. Deckers Brands' ultimate mission is to create innovative and high-quality products that enhance the lives of their customers and inspire them to explore the world with confidence and comfort. Their purpose lies in delivering exceptional products that blend style, performance, and sustainability, catering to diverse consumer needs and preferences. Through their portfolio of iconic brands, Deckers aims to be a leading player in the footwear industry, continually innovating and pushing boundaries to meet the evolving demands of their customers and contribute to their everyday well-being and happiness.