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Seasonal Sales Associate - (Battersea)

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Reformation

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You need retail experience, strong interpersonal skills, a driven attitude, and availability for 20+ hours across at least 3 flexible days weekly, including weekends and holidays.
  • You will engage customers, exceed sales goals, enhance their experience, maintain store standards, ensure inventory accuracy, foster brand values, and contribute to a positive work environment.

Requirements

  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities.
  • Driven approach to take on new challenges with the self-motivation for your work and career.
  • Available to work a minimum of 20 hours per week.
  • Available to work a minimum of 3 days per week, weekends included.
  • Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business).

Responsibilities

  • Consistently meet and exceed sales goals.
  • Assist in clientele generation through customer engagement.
  • Contribute to an in-store experience for customers that both surprises and delights them.
  • Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
  • Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
  • Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
  • Understand the need for consistent inventory accuracy and controls in store.
  • Contribute to Loss Prevention in all areas of the business.
  • Uphold time and attendance policy.
  • Ensure the selling floor reflects the brand and concept standards at all times.
  • Share your deep knowledge about our product with genuine enthusiasm.
  • Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
  • Help ensure that the store environment is inspiring and our product is easily accessible.
  • Understand the core values and culture of Reformation and reflect these in all efforts.
  • Maintain and uphold a professional, healthy, and productive work environment.

FAQs

What is the role of a Seasonal Sales Associate at Reformation?

The Seasonal Sales Associate is responsible for consistently meeting and exceeding sales goals, assisting in clientele generation, and delivering an exceptional customer experience while acting as a brand ambassador.

What are the qualifications needed for this position?

Candidates should have experience working with a sales or retail organization, possess strong interpersonal skills, and demonstrate a self-motivated approach to work and career.

How many hours per week is a Seasonal Sales Associate expected to work?

A Seasonal Sales Associate is expected to work a minimum of 20 hours per week.

Are weekend shifts required for this position?

Yes, candidates must be available to work a minimum of 3 days per week, including weekends.

Is it possible to have a flexible schedule in this position?

Yes, the position requires the ability to work a flexible schedule, including days, nights, weekends, and holidays as necessary to meet business needs.

What qualities does Reformation value in its employees?

Reformation values passion for sustainability, customer obsession, strong interpersonal skills, and the ability to work in a fast-paced environment.

What should I expect regarding the training for this job?

The job includes training on Reformation's products, brand values, and customer engagement to ensure team members can effectively represent the brand and enhance the customer experience.

Is there an emphasis on sustainability in this role?

Yes, the Seasonal Sales Associate is expected to embody brand values, engage customers about sustainability, and share the stories of Reformation's sustainable practices.

Does Reformation provide equal employment opportunities?

Yes, Reformation is an Equal Opportunity/Affirmative Action employer and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.

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Reformation

Being naked is the #1 most sustainable option. We're #2.

Retail & Consumer Goods
Industry
501-1000
Employees
2009
Founded Year

Mission & Purpose

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. Reformation combines stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Reformation infuses green measures into every aspect of the business. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.