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Seasonal Sales Associate - UGG Bicester Village

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Deckers Brands

11d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Quick Apply

AI generated summary

  • You should have 2 years of retail experience, a high school diploma, strong communication skills, be a motivated team player, flexible schedule, Microsoft Office proficiency, and a valid driver’s license.
  • You greet customers, provide personalized service, operate the cash register, manage inventory, merchandize products, maintain cleanliness, and communicate policies while being a team player.

Requirements

  • Two (2) years of retail store experience preferred.
  • High School Diploma
  • Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers
  • Highly motivated team player and self-starter
  • Flexibility of schedule and hours to meet the needs of the business.
  • Proficient in Microsoft Office suite of tools and applications.
  • Valid driver’s license.

Responsibilities

  • As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance of modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.
  • In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards. You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent.

FAQs

What is the duration of the Seasonal Sales Associate position?

The position lasts for 2-5 months.

What are the main responsibilities of a Seasonal Sales Associate at UGG?

As a Sales Associate, your main responsibilities include providing exceptional customer service, addressing customer questions accurately, operating the cash register, checking inventory, and maintaining a clean and organized store environment.

Is prior retail experience required for this position?

Yes, two years of retail store experience is preferred for this role.

What qualifications are needed for the Seasonal Sales Associate position?

Applicants should have a High School Diploma, excellent communication skills, and should be highly motivated team players and self-starters.

Are there any schedule requirements for this role?

Yes, there is a requirement for flexibility in schedule and hours to meet the needs of the business.

Will I receive training for customer service?

Yes, as a Sales Associate, you will participate in Service Training to ensure you provide the highest level of customer service.

Are there benefits associated with this position?

Yes, in addition to competitive pay, there are benefits such as a Holiday Incentive Bonus, employee discounts, and opportunities for growth and development.

How important is teamwork in this role?

Teamwork is crucial, as you will be part of a dynamic team working together to achieve business goals.

What should I do if I am going to be late or absent?

You should notify your Store Manager in advance if you will be late or unable to attend work.

Does UGG have a commitment to diversity in hiring?

Yes, UGG is committed to providing equal employment opportunities and considers all qualified applicants without discrimination based on various factors prohibited by law.

Deckers Brands

Retail & Consumer Goods
Industry
1001-5000
Employees
1973
Founded Year

Mission & Purpose

Deckers Brands is a global footwear and apparel company that designs, manufactures, and markets a wide range of lifestyle and performance products. They own several well-known footwear brands, including UGG, HOKA ONE ONE, Teva, Sanuk, and Koolaburra. Deckers Brands' ultimate mission is to create innovative and high-quality products that enhance the lives of their customers and inspire them to explore the world with confidence and comfort. Their purpose lies in delivering exceptional products that blend style, performance, and sustainability, catering to diverse consumer needs and preferences. Through their portfolio of iconic brands, Deckers aims to be a leading player in the footwear industry, continually innovating and pushing boundaries to meet the evolving demands of their customers and contribute to their everyday well-being and happiness.