FAQs
What is the primary purpose of the Section Head - Industrial Relations role?
The primary purpose is to act as a bridge and maintain effective relations on the shop floor by developing a better understanding between workers and supervisors while aligning stakeholders with management expectations.
What are the major challenges faced in this role?
Major challenges include managing absenteeism during the marriage and summer seasons, maintaining high morale of workers during adverse business scenarios, and addressing competitive low wages.
What is the focus of KRA1, Harmonious Industrial Relations?
KRA1 focuses on ensuring timely redressal of grievances, promoting a proactive approach to achieve zero disputes, overseeing overtime and absenteeism, and collaborating with department heads for optimal workload distribution.
How does the role support workmen development?
The role supports workmen development by identifying skill sets of workers, creating a pool for multiskilling, and coordinating with the training department to implement on-the-job training (OJT).
What is the significance of coordinating with legal counsel in this role?
Coordinating with legal counsel is significant for maintaining good relations and ensuring timely settlement of issues in favor of the organization.
What are the expectations regarding hygiene conditions?
The role expects adherence to hygiene guidelines (OHSAS 18001 Guidelines) in various areas, particularly in the canteen, and overseeing the timely distribution of food to the departments.
What types of welfare activities are organized by the Section Head?
The Section Head organizes various events for the welfare of the workforce and coordinates with vendors to implement these activities effectively.