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Senior Building Management System Specialist [with Japanese]

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Amazon

26d ago

  • Job
    Full-time
    Senior & Expert Level
  • Engineering
    Facilities Management
  • Barcelona
    Remote

AI generated summary

  • You need a relevant bachelor's degree, BMS programming experience, skills in control signals/IP troubleshooting, HVAC knowledge, Japanese proficiency, and project management experience.
  • You will mentor colleagues, optimize BMS technologies, analyze data for improvements, manage projects, ensure compliance, and maintain stakeholder relationships while providing 24/7 support.

Requirements

  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Science, or related field (or equivalent practical work experience).
  • Extensive experience in BMS programming and automation, within building controls or related field.
  • Strong knowledge and troubleshooting of control signals (VDC, mA) and low voltage power (24-AC/DC).
  • Ability to integrate and remotely troubleshoot multiple communications protocols such as BACnet, LON, Modbus, SNMP to a single platform with normalised data for standard visualisation.
  • Ability to remotely troubleshoot IP communications issues for networks such as Niagara Fox, MQTT, BACnet/IP and SNMP.
  • Deep understanding of HVAC, lighting, security, and other building systems, as well as energy management principles.
  • Demonstrated ability to manage and prioritise multiple projects in a dynamic environment.
  • Proficiency in Japanese, to B1 or B2 level as a minimum.
  • Experience with global project management and working with multicultural teams.
  • Proficiency in cloud-based IoT platforms, data analytics, and visualisation tools.
  • Certification in relevant programming languages or BMS systems.
  • Certification with Tridium Niagara and/or Distech Controls.
  • Strong customer relationship management skills.
  • Experience and understanding of facility management and relevant electrical and mechanical aspects of BMS equipment.
  • Proficient in other spoken languages.

Responsibilities

  • Support, mentor, and inspire fellow BMS Specialists, fostering a collaborative and innovative work environment.
  • Support the development and execute a comprehensive strategy for maintaining, improving, and expanding our global support services.
  • Design, implement and manage advanced BMS Standard Operating Procedures, Policies, specifications and processes which are scalable across the globe.
  • Maintain and optimise BMS technologies, IoT platforms, and data analytics of the BMS.
  • Monitor and maintain ticket/work order processes and queues while ensuring customer care and quality meet the high bar.
  • Monitor and analyse BMS data to proactively identify and action opportunities for optimization, energy efficiency, and cost savings.
  • Establish and maintain strong relationships with internal stakeholders and external clients, ensuring a customer-centric approach.
  • Provide strategic insights and recommendations to management on BMS trends, improvements, issues, team skillsets, industry best practices, and emerging technologies.
  • Manage project timelines, budgets, and resources, ensuring successful execution of BMS initiatives.
  • Collaborate closely with WWRE, D&C, Sustainability, RME and other stakeholders to comprehend customer requirements, business objectives, and operational needs.
  • Stay current with industry regulations, standards, and certifications to ensure compliance and best-in-class performance.
  • Drive a culture of innovation, continuous improvement, and knowledge sharing within the team.
  • Flexible to working shift to ensure the 24/7 BMS support team and BMS customers around the world receive timely and re-assuring support required.

FAQs

What is the minimum educational requirement for the Senior Building Management System Specialist position?

A Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Science, or a related field (or equivalent practical work experience) is required.

Is proficiency in Japanese mandatory for this role?

Yes, proficiency in Japanese is required, with a minimum level of B1 or B2.

What kind of experience is required for this position?

Extensive experience in BMS programming and automation within building controls or a related field is required.

What technical skills are necessary for the Senior BMS Specialist?

Strong knowledge and troubleshooting skills of control signals (VDC, mA) and low voltage power (24-AC/DC) are necessary, along with the ability to integrate and troubleshoot multiple communications protocols.

Will I be leading a team in this role?

Yes, the role involves mentoring and inspiring fellow BMS Specialists while fostering a collaborative and innovative work environment.

Are there specific certifications required for this job?

Certification in relevant programming languages or BMS systems, as well as certification with Tridium Niagara and/or Distech Controls, is preferred.

What are the key responsibilities of this role?

Responsibilities include supporting and mentoring BMS Specialists, managing advanced BMS standard operating procedures, optimizing BMS technologies, and providing strategic insights to management.

Is knowledge of HVAC systems important for this role?

Yes, a deep understanding of HVAC, lighting, security, and other building systems, as well as energy management principles, is essential.

Will I be collaborating with other departments?

Yes, collaboration with various stakeholders such as WWRE, D&C, Sustainability, and RME is an essential part of the job.

What is the work environment like at Amazon Operations?

The work environment is busy and dynamic, focused on delivering on the expectations of millions of customers every day.

Are there opportunities for continuous improvement in this role?

Yes, driving a culture of innovation and continuous improvement is a key responsibility within the team.

Will I need to work shifts for this role?

Yes, flexibility in working shifts is required to ensure that the 24/7 BMS support team can provide timely support.

Is experience with global project management preferred?

Yes, experience with global project management and working with multicultural teams is preferred for this role.

What is the main purpose of this job?

The main purpose is to support the recruitment, lead, and mentor a newly established BMS team while maintaining, enhancing, and optimizing global services.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.