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Senior Business Analyst

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Colliers

1mo ago

  • Job
    Full-time
    Senior Level
  • Data
    Business, Operations & Strategy
  • Toronto
  • Quick Apply

AI generated summary

  • You should have a relevant degree, 7+ years in business analysis, strong change management skills, CBAP preferred, real estate experience a plus, and excellent communication and problem-solving abilities.
  • You will analyze business processes, document requirements, facilitate communication between teams, support change management, and provide insights through data analysis for decision-making.

Requirements

  • Bachelor's degree in Business Administration, Information Systems, or related field.
  • Over 7 years of experience in business analysis, implementing new products with high user touch.
  • Strong understanding of demands assessment, change management, and advanced business analysis methodologies.
  • IIBA CBAP (Certified Business Analysis Professional) certification is preferred.
  • Experience in the real estate sector is a valuable asset.
  • Excellent critical thinking and problem-solving skills.
  • Self-motivated with the ability to work independently and collaboratively in a fast-paced environment.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Apply critical thinking and advanced business analysis techniques to assess and document business processes, workflows, and systems.
  • Conduct stakeholder interviews and workshops, focusing on understanding, refining, and prioritizing business requirements.
  • Create detailed and clear documentation of business requirements, user stories, and use cases, ensuring strategic alignment with organizational goals.
  • Work closely with development teams to ensure accurate and effective implementation of requirements.
  • Foster strong working relationships with business stakeholders, IT teams, and vendors.
  • Act as a liaison between technical and non-technical teams, ensuring effective communication and understanding.
  • Facilitate collaborative sessions to gather feedback, address concerns, and drive consensus on business and technical solutions.
  • Conduct comprehensive demands assessments to identify business needs and goals.
  • Analyze existing processes and systems to identify areas for improvement and optimization.
  • Support the change management strategy/plan to ensure smooth transition and user adoption for product releases (such as CRM, property search and other enterprise implementations).
  • Provide guidance to stakeholders on the impact of changes and facilitate training sessions as needed.
  • Analyze and interpret data to provide actionable insights for business decision-making.
  • Ensure data quality and integrity throughout the CRM implementation process.

FAQs

What is the minimum experience required for the Senior Business Analyst position?

The minimum experience required is over 7 years in business analysis, particularly in implementing new products with high user touch.

What educational background is preferred for this role?

A bachelor's degree in Business Administration, Information Systems, or a related field is preferred.

Is experience in the real estate sector necessary for this role?

While experience in the real estate sector is considered a valuable asset, it is not explicitly stated as a requirement.

What certification is preferred for candidates applying for this position?

The IIBA CBAP (Certified Business Analysis Professional) certification is preferred.

What are the key responsibilities of the Senior Business Analyst?

Key responsibilities include business analysis and requirements documentation, collaboration and stakeholder management, demands assessment, change management, and data analysis.

How do you assess and document business processes, workflows, and systems?

Candidates are expected to apply critical thinking and advanced business analysis techniques to thoroughly assess and document these elements.

What is the company's stance on diversity in the workplace?

Colliers is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals.

How does the company support change management during product releases?

The Senior Business Analyst will support the change management strategy to ensure smooth transitions and user adoption for product releases.

Will the Senior Business Analyst need to conduct training sessions?

Yes, the role involves providing guidance to stakeholders on the impact of changes and facilitating training sessions as needed.

How can applicants request accommodations for disabilities during the recruitment process?

Applicants requiring disability-related accommodations can contact the recruitment team by email at careers@colliers.com.

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Colliers

Accelerating Success

Real Estate
Industry
10,001+
Employees
1976
Founded Year

Mission & Purpose

Colliers (NASDAQ, TSX: CIGI) is a leading diversified professional services and investment management company. With operations in 66 countries, our 18,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients. For more than 28 years, our experienced leadership with significant inside ownership has delivered compound annual investment returns of approximately 20% for shareholders. With annual revenues of $4.5 billion and $98 billion of assets under management, Colliers maximizes the potential of property and real assets to accelerate the success of our clients, our investors and our people. Learn more at corporate.colliers.com, Twitter @Colliers or LinkedIn.