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Senior Data Entry Technician

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Symbria

3mo ago

  • Job
    Full-time
    Junior Level
  • Data
    Healthcare
  • Indianapolis

AI generated summary

  • You must have a high school diploma, pharmacy technician license, computer skills, customer service ability, teamwork, one year of pharmacy data entry experience, and knowledge of drugs/terminology.
  • You will process prescriptions, verify orders, contact physicians and clients, document correspondence, prepare audits, track incomplete scripts, and provide customer service over the phone.

Requirements

  • High School diploma or general education degree (GED).
  • Pharmacy Technician License and/or Certification (CPhT) as per State requirements.
  • General computer knowledge including Microsoft Office: Word, Excel and Outlook.
  • Excellent customer service, interpersonal, verbal and written communication skills.
  • Work collaboratively with other team members and manager to ensure that best practices are shared.
  • Must be able to work weekends, holidays and alternate shifts for PTO/staffing coverages as 24/7/365 operational needs dictate.
  • Pharmacy data entry experience; minimum one year.
  • Strong knowledge of Brand/Generic drugs and medical terminology.

Responsibilities

  • Contact physician’s office as needed for refill authorization.
  • Contact client for verification of orders as needed.
  • Process all new and refill prescriptions.
  • Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
  • Document correspondence and follow up in the system.
  • Prepare audit sheets and provide feedback to manager.
  • Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
  • Initiate and document correspondence and follow up in system.
  • May assist with research of lost or missing orders per internal department requests.
  • May provide backup support to other pharmacy groups based on business needs or production levels.
  • Answer incoming calls promptly and provide high standard of customer service to the client.

FAQs

What are the working hours for the Senior Data Entry Technician position?

The working hours are from 12:00pm to 8:30pm Monday through Friday, with every other Saturday/Sunday from 11:00am to 7:30pm.

Is this position open to applicants from any state?

No, applicants must currently live in a state where Symbria Rx Services is licensed, which includes AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, and WI.

What qualifications are required for this position?

A High School diploma or GED, a Pharmacy Technician License and/or Certification (CPhT), general computer knowledge, and excellent customer service and communication skills are required.

Is prior experience in pharmacy data entry necessary?

While not mandatory, preferred qualifications include a minimum of one year of pharmacy data entry experience and a strong knowledge of Brand/Generic drugs and medical terminology.

What benefits does Symbria offer to employees?

Benefits include competitive compensation, an ESOP retirement plan, 401(k) & Roth 401(k) plans, an Employee Assistance Program, and full-time employee eligibility for medical, dental, vision, and other benefits.

Are weekend and holiday shifts required for this position?

Yes, the position requires the ability to work weekends, holidays, and alternate shifts as operational needs dictate.

What type of company is Symbria?

Symbria is a 100% employee-owned company, meaning all employees have an ownership stake in the organization through an Employee Stock Ownership Plan (ESOP).

Will training be provided for new hires?

While the job description does not explicitly state training, it is common for companies to provide orientation and training for new employees to ensure they are familiar with company practices and systems.

Can the job responsibilities include contacting physicians?

Yes, one of the responsibilities includes contacting physicians' offices as needed for refill authorizations.

Is there an equal opportunity policy for applicants?

Yes, Symbria is committed to providing equal opportunity without discrimination based on various factors, including race, gender, age, disability, and military status.

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Symbria

Science & Healthcare
Industry
1001-5000
Employees
1995
Founded Year

Mission & Purpose

Symbria provides Pharmacy, Rehab and Well-Being services to post-acute and senior living communities. Our skilled staff partner with communities to provide services that enable them to perform at their best and improve the lives of those they serve. Symbria is an ESOP - an employee-owned company.