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Senior Director, General Management Manager

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BNY Mellon

1mo ago

  • Job
    Full-time
    Expert Level
  • Business, Operations & Strategy
    Banking & Finance
  • Pune

AI generated summary

  • You must have proven operational leadership, talent management skills, KYC/AML background, a track record in transformation, strong collaboration, stakeholder management, and excellent communication skills.
  • You will oversee operational teams, ensure compliance, implement metrics, drive process improvements, collaborate with regulatory teams, and lead staff development initiatives for greater efficiency.

Requirements

  • Proven operational leader with experience of managing large, diverse teams
  • Strong talent management and staff development skills
  • Background in Client Onboarding / KYC / AML within the Financial Services Sector
  • Demonstrable track record of driving organizational transformation and improvements
  • Strong collaborator, able to work across multiple teams and regions
  • Exceptional stakeholder management skills
  • Excellent Communication skills

Responsibilities

  • Overseeing operational teams responsible for processing instructions from clients and client platforms to open, close and maintain accounts.
  • Oversee operational teams responsible for KYC for Pershing, WM, IM and TA / IB KYC
  • Ensure that there is a robust operating environment that is compliant with internal control standards as well as local and global regulations.
  • Embed metrics across all of the teams, including using metrics and advanced analytics to enable teams to identify challenges that impact operational performance
  • Play a key role in delivering transformation to drive operational efficiencies and implement a new global operating model to deliver operational efficiencies and an improved client experience.
  • Internal Collaboration: partner with global compliance, risk management teams to deliver consistent processes and practices within the regulatory framework.
  • Drive improvements in scale and efficiency: lead a program of change initiatives to deliver continuous improvements through process re-engineering, client collaboration, investments in core technology and streamlining organizational structures.
  • Staff development and leadership training

FAQs

What is the job title for this position?

The job title is Senior Director, General Management Manager.

Where is this role located?

This role is located in Pune and operates in a hybrid format.

What are the primary responsibilities of this position?

The primary responsibilities include overseeing operational teams for client account management and KYC processing, ensuring compliance with regulations, driving operational efficiencies, and leading staff development and training initiatives.

What qualifications are required for this role?

Candidates should have proven operational leadership experience, strong talent management skills, a background in Client Onboarding / KYC / AML within the financial services sector, and excellent stakeholder management and communication skills.

What kind of team will I be managing?

You will be managing large, diverse operational teams responsible for processing client instructions and KYC for various financial services entities.

Is there an emphasis on collaboration in this role?

Yes, the role emphasizes internal collaboration, especially with global compliance and risk management teams, to ensure consistent processes within the regulatory framework.

What awards has BNY received that highlight its workplace culture?

BNY has received numerous awards, including America's Most Innovative Companies and World's Most Admired Companies by Fortune, and a 100% score on the Human Rights Campaign Foundation's Corporate Equality Index.

What benefits and rewards does BNY offer?

BNY offers competitive compensation, various benefits, flexible global resources, generous paid leaves including volunteer time, and programs focused on employee health, personal resilience, and financial goals.

Are there opportunities for professional development in this role?

Yes, there will be an opportunity for staff development and leadership training as part of this role.

What is BNY’s commitment to diversity and inclusion?

BNY is committed to being an Equal Employment Opportunity/Affirmative Action Employer and aims to create an inclusive workplace for underrepresented racial and ethnic groups, females, individuals with disabilities, and protected veterans.

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BNY Mellon

Consider Everything

Finance
Industry
10,001+
Employees
1784
Founded Year

Mission & Purpose

Established in 1784, BNY Mellon is America’s oldest bank and the first company listed on the New York Stock Exchange (NYSE: BK). Today, BNY Mellon powers capital markets around the world through comprehensive solutions that help clients manage and service their financial assets throughout the investment life cycle. BNY Mellon had $46.9 trillion in assets under custody and/or administration and $1.9 trillion in assets under management as of June 30, 2023. BNY Mellon has been named among Fortune’s World’s Most Admired Companies and Fast Company’s Best Workplaces for Innovators. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation.