Senior Director, Quality Operations & Performance

Bristol Myers Squibb

25d ago

Job
Full-time
Expert Level
Consulting
New Brunswick

AI generated summary

You need a B.S./B.A. in a related field, 15+ years in biopharma, strong leadership, project management skills, and OPEX/Lean Six Sigma experience preferred.
You will manage Quality strategy, budget oversight, track metrics, analyze performance, drive predictive analytics, and collaborate with teams to enhance operational effectiveness and accountability.

Requirements

Education & Experience
B.S. or B.A. in pharmaceutical sciences, chemistry, engineering, biology, or other related discipline. Master or advanced degree preferred.
Specific Knowledge, Skills, Abilities
At least 15 years of experience in the biopharmaceutical industry is required, preferably in roles related to Manufacturing, Quality, Technical, or Regulatory functions, or a combination of these areas.
Demonstrated ability to manage multiple, simultaneous projects and programs.
Ability to adeptly steer an organization through transitions, ensuring that change initiatives are both successful and sustainable.
Demonstrates innovation, flexibility, open-mindedness, and adaptability in order to meet objectives in a rapidly changing environment with shifting priorities.
Demonstrated ability to work in a matrixed organization with a range of technically, culturally, and geographically diverse teams and to influence areas not under direct control to achieve objectives and effectively communicate challenging goals and objectives.
Strong communication, collaboration, negotiation, problem solving and interpersonal skills.
Able to complete multiple, simultaneous projects with minimal supervision and prioritize incoming work appropriately.
Has a proven track record of working across the network to find common solutions and drive positive impact and benefits for patients.
Ability to communicate and collaborate with employees and management at all levels and through various formats (e.g. presentations, written proposals, reports, correspondence, lead meetings, face-to-face dialogue, etc.)
Demonstrated strong leadership capability with ability to make and act on decisions while balancing speed, quality and risk to deliver value added business results that meet high quality requirements with tight deadlines.
OPEX/Lean Six Sigma experience preferred.

Responsibilities

Collaborating with the Corporate Quality (CQ) leadership to develop and manage the strategy, portfolio, budget and active book of work. This includes
Developing the corporate Quality Strategy in line with our Global Quality and GPS Strategy.
Partnering with strategy and business excellence to annually refresh and activate an aligned CQ portfolio.
Identifying financial needs and tracking expenses to ensure adherence to the allocated budget.
Creating and managing the book of work, ensuring alignment with Corporate Quality Objectives and Contributions.
One of the key responsibilities is to collaborate with and provide information to the Strategy Business & Excellence (SB&E) team, acting as a central point of contact for Corporate Quality. This involves
Budget Support Providing financial oversight and analysis for Corporate Quality function, including budgeting, forecasting, and input into SB&E.
Outside Service Expenses Tracking and managing expenses related to outside services utilized by the Corporate Quality function, ensuring cost-effectiveness and adherence to budgetary guidelines.
Project and Book of Work Visibility Ensuring clear visibility and transparency into ongoing projects and the overall book of work within the Corporate Quality function, supporting effective planning and resource allocation.
Governance/Strategy Activities Supporting SB&E governance and strategy activities related to Corporate Quality function.
Analyze and pursue Opex opportunities to enhance effectiveness and efficiency throughout the Corporate Quality.
Responsible for managing the Quality metrics for performance and system health, continuously defining and evolving these metrics to ensure they not only reflect the current state but also drive us towards forward-looking quality performance and system health.
Develop and implement a predictive strategy of real-time assessment of performance and system health, driving accountability and actions across the enterprise. Appropriate visibility will be developed for all levels from the shop floor to the board of directors.
Develop Quality Performance and Health dashboards and tools in partnership with BI&A and report-outs for Tier 1 Quality Council, GPS LT, BMS LT, and the Audit Committee in order to ensure real-time visibility of performance, driving accountability and actions.
Lead a team that collaborates with business partners to actively monitor and analyze metrics, fostering a comprehensive understanding of the broader picture and identifying potential risks. Proactive actions are then taken to effectively address these risks.
In partnership with the Quality Council Predictive Insight Integrator, responsible to provide robust proactive analysis, messaging, and actioning to the Enterprise and GMP/GDP Quality Councils, enabling performance improvements.
Responsible for driving us towards a future data foundation that is robust and effective for Predictive Analytics. This includes actively monitoring data quality, identifying areas for improvement, and supporting those improvements in alignment with the digital strategy.

FAQs

What is the primary responsibility of the Senior Director, Quality Operations & Performance?

The primary responsibility is to lead the integration of operational and performance management data to optimize Corporate Quality operations and enhance overall Quality performance.

What level of education is preferred for this role?

A Master or advanced degree is preferred, but a B.S. or B.A. in pharmaceutical sciences, chemistry, engineering, biology, or related disciplines is required.

How much experience is required for this position?

At least 15 years of experience in the biopharmaceutical industry is required, preferably in roles related to Manufacturing, Quality, Technical, or Regulatory functions.

Is travel a requirement for this position?

Yes, this position requires up to 15% travel.

What skills are crucial for success in this role?

Strong communication, collaboration, negotiation, problem-solving, and interpersonal skills are crucial, along with the ability to manage multiple projects and steer an organization through transitions.

Does this role require experience in Lean Six Sigma or OPEX?

Yes, OPEX/Lean Six Sigma experience is preferred for this role.

How does the company support work-life balance for employees?

Bristol Myers Squibb recognizes the importance of balance and flexibility and offers a wide variety of competitive benefits, services, and programs for employees to support their goals both at work and in their personal lives.

Will the Senior Director need to interact with external partners?

Yes, the role includes collaborating with various internal stakeholders and potentially engaging with external partners as part of the Corporate Quality function.

What is the company's policy on workplace accommodations for disabilities?

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments, and ongoing support in their roles.

What approach does the company take towards quality performance and system health?

The company aims to implement a predictive strategy of real-time assessment for quality performance and system health, driving accountability and actions across the organization.

Bristol Myers Squibb

Manufacturing & Electronics

Industry

10,001+

Employees

Mission & Purpose

At Bristol Myers Squibb, we work every day to transform patients’ lives through science. That work inspires some of the most interesting, meaningful, and life-changing careers you’ll experience. Join us and pursue innovative ideas alongside some of the brightest minds in biopharma, collaborating with a team rich in diversity of experiences, and perspectives. We have built a sustainable pipeline of potential therapies and are leveraging translational medicine and data analytics to understand how we can deliver the right medicine to the right patient, at the right time, to achieve the best outcome. Whether in a scientific, business or supporting function, a career at BMS means you’ll be inspired every day to grow and thrive through opportunities that are uncommon in scale and scope. Here, you’ll be on the cutting edge of powerful innovation in oncology, hematology, immunology, cardiovascular disease, and fibrosis, with colleagues united in the mission to help patients. Through the Bristol Myers Squibb Foundation, we also promote health equity and seek to improve health outcomes of populations disproportionately affected by serious diseases and conditions. Our mission is to give new hope to help patients prevail over serious disease – it drives everything we do.