Logo of Huzzle

Home

Matches

Explore

Manage

Senior Duty Manager

image

Places for People

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sports & Fitness
    Facilities Management
  • London

AI generated summary

  • You must have supervisory experience in a leisure facility, be a registered first aider, possess NPLQ qualification, and demonstrate excellent customer service and leadership skills.
  • You will manage and train staff, address customer concerns, drive membership growth, prepare reports, attend meetings, and ensure smooth daily operations, with a flexible work schedule.

Requirements

  • With this role you will be managing a large team, so previous experience in a supervisory/management capacity within a leisure facility would be desirable. As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates. We are looking for someone with excellent customer service and leadership skills. It is essential that you hold a NPLQ qualification. You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.

Responsibilities

  • This a varied and interesting role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer's concerns, driving up memberships, preparing reports and attending meetings. You will represent the Places Leisure and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre. You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.

FAQs

What is the primary responsibility of the Senior Duty Manager at Places Leisure?

The primary responsibility of the Senior Duty Manager is to manage, recruit, and train staff, handle customer concerns, drive up memberships, prepare reports, and ensure the efficient day-to-day running of the leisure center.

Is previous experience in a leisure facility required for this position?

Yes, previous experience in a supervisory or management capacity within a leisure facility is desirable for this position.

What qualifications are essential for the Senior Duty Manager role?

It is essential to hold a National Pool Lifeguard Qualification (NPLQ) to be considered for this role.

Are there shift requirements for this position?

Yes, the role requires a flexible approach to work, including shifts during evenings, weekends, and public holidays.

What kind of benefits does Places Leisure offer for this role?

Benefits include full health and fitness membership, a bonus scheme, flexible working options, opportunities for personal development, access to a company pension scheme, healthcare cashback plans, and discounts on activities, the center shop, and cafes.

What is the application process for the Senior Duty Manager position?

The application process involves a simple 5-minute online application where you need to upload your CV and a supporting statement demonstrating how you meet the role requirements.

How soon will the job closing date be announced?

The closing date may be brought forward if a large number of quality applications are received, so applying immediately is advised to avoid disappointment.

Can I apply using my mobile device?

Yes, if you are using a mobile device, ensure your CV is stored in the cloud, as the application process supports Google Drive, OneDrive, and Dropbox.

image

Places for People

Places for People is a leading affordable homes-led placemaker that believes places work when they work for everyone.

Real Estate
Industry
10,001+
Employees

Mission & Purpose

We are Places for People. Community is who we are and what we do. As the UK’s leading Social Enterprise, we believe we can improve our Customers’ lives through the Communities we build and look after. We do this by honouring our long-term commitment to creating and supporting thriving Communities where everyone matters – whether that be through the development of homes, schools, shops, community and leisure centres or providing access to job opportunities, training, and specialist support services. With over 50 years of experience in creating vibrant and diverse neighbourhoods, we own or manage over 230,000 homes, operate over 120 leisure facilities, and support more than 500,000 Customers. And we are set to deliver even more affordable homes over the next 10 years through our partnership with Homes England. We believe that Community matters, and with almost 11,000 People and 20 specialist companies within the organisation, we have the ability and expertise to create, develop and manage entire places, from supported living to luxury homes. Places for People is an organisation that turns profit into purpose, putting everything we earn back into our Communities, projects with social purpose, and creating and maintaining sustainable, thriving places.

Culture & Values

  • Support

    We’re always there to help customers and colleagues.

  • Positive

    We’re about a 'can-do' attitude, and encouraging others to achieve.

  • Integrity

    We’re open and honest, and always deliver on our promises.

  • Respect

    We treat people fairly and with understanding.

  • Innovative

    We're open to new ideas and not afraid of failure.

  • Together

    We achieve more by working well with others.