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Senior HR Generalist

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WM

18d ago

  • Job
    Full-time
    Mid Level
  • Consulting
    People, HR & Administration
  • Germantown

AI generated summary

  • You need a Bachelor's or relevant experience, 4 years in HR, preferred certification, strong communication, problem-solving skills, customer focus, and readiness to travel 10%-30%.
  • You will coach employees on policies, resolve complex relations issues, support recruitment, conduct training, mentor colleagues, assist in policy development, and escalate concerns to management.

Requirements

  • Education: Bachelor's Degree (accredited) in Human Resources, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
  • Experience: Four (4) years of relevant work experience in a People Advisor or Generalist capacity.
  • PHR, SHRM-CP, or CHRP Certification preferred.
  • Strong communication and interpersonal skills.
  • Approachable and responsive resource able to connect with employees at all levels.
  • Solutions-oriented approach to problem solving and conflict resolution with a strong drive to create a positive work environment.
  • Strong internal and external customer focus.
  • Self-motivated; ability to navigate complex environments, get answers and autonomously drive solutions.
  • Comfortable with high volume workload and able to manage multiple priorities in a fast-paced environment.
  • Strong working knowledge of employment laws and regulations and the ability to appropriately assess risk.
  • Ability to use experience and judgment to make decisions that may be based on imperfect or incomplete information.
  • Ability to recognize trends and identify systemic approaches to solving problems.
  • Comfort with ambiguity; strong learning agility mindset to embrace and drive change.
  • Ability to travel 10% - 30% of the time depending upon geographic span of responsibility.

Responsibilities

  • Provides reliable and timely coaching and counseling to employees on issues to ensure consistent, transparent application of policies, procedures, and employments laws.
  • Identifies, communicates, and resolves complex employee relations issues balancing employee advocacy with stewardship of company policies and employment laws.
  • Serves as the local People point of contact supporting/delivering internal processes including Performance Management, New Hire Orientation and Exit interviews.
  • Conducts training on company policy, programs, and other issues as they arise.
  • Partners and participates with local team(s) on recruitment outreach efforts.
  • Serves as an active member of People related project teams as assigned.
  • Serves as a mentor to others within the People department by providing technical advice and guidance.
  • Assists the People Manager in the development and maintenance of processes and policies as well as new initiatives.
  • Apprise and escalates potential legal, risk, safety, etc. concerns to the People Manager.

FAQs

What is the main role of a Senior HR Generalist at WM?

The Senior HR Generalist acts as a trusted advisor and first point of contact for employees, providing guidance on policies, employee relations, and HR processes, ensuring a positive and compliant work environment.

What educational qualifications are required for the Senior HR Generalist position?

A Bachelor's Degree in Human Resources, Business Administration, or a similar field is required, or alternatively, a High School Diploma or GED with four years of relevant work experience.

Is there a required level of experience for this role?

Yes, four years of relevant work experience in a People Advisor or Generalist capacity is required.

Are there any preferred certifications for this position?

Yes, certifications such as PHR, SHRM-CP, or CHRP are preferred.

What are some essential duties of the Senior HR Generalist?

Essential duties include coaching employees on policies, resolving complex employee relations issues, supporting performance management processes, conducting training, and participating in recruitment outreach efforts.

What skills are important for success in this role?

Important skills include strong communication and interpersonal abilities, a solutions-oriented approach to problem-solving, a strong customer focus, and the ability to navigate complex environments with self-motivation.

Will the Senior HR Generalist have any supervisory responsibilities?

No, this position has no supervisory duties.

What is the work environment like for the Senior HR Generalist?

The typical setting is an office environment, but the role also involves operational site visits with exposure to weather and large equipment.

Is travel required for this position?

Yes, travel is required 10% to 30% of the time, depending on the geographic span of responsibility.

What benefits are offered to employees at WM?

WM offers a competitive total compensation package that includes Medical, Dental, Vision, Life Insurance, Short-Term Disability, a Stock Purchase Plan, Company match on pension, paid vacation, holidays, and personal days.

How does WM ensure a positive work environment?

WM promotes a proactive approach through effective coaching, issue resolution, engagement in key HR initiatives, and maintaining compliance with employment laws to foster a positive work atmosphere.

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WM

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.