Logo of Huzzle

Home

Matches

Explore

Manage

Senior Manager - Program Support

image

McDonald's

5d ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Product
  • London
  • Quick Apply

AI generated summary

  • You should have a relevant degree, experience in product management and change projects, strong analytical skills, proficiency in Excel and PowerPoint, and excellent communication abilities.
  • You will track program plans, escalate risks, support team tasks, prepare leadership meetings, synthesize information, manage documentation, and coordinate cross-functional risk mitigation.

Requirements

  • Bachelor’s degree in Product Management, Computer Science, Business, or a related field is preferred.
  • Experience in progressively responsible roles related to;
  • Product management.
  • Transformation or Change projects.
  • Process Design & Implementation.
  • Experience with enterprise-wide technology projects (preferred).
  • Ability to work effectively across multiple business functions in a global organization.
  • Skilled in gathering and interpreting business and technology requirements.
  • Hands-on problem-solving skills with the ability to generate innovative ideas and solutions.
  • Strong analytical, problem-solving, and organizational skills.
  • Proficient in data manipulation, analysis, and reporting.
  • Strong proficiency in PowerPoint and Excel.
  • Understanding of and experience with Agile and product-centric methodologies.
  • Confident and assertive, with the ability to ensure plans are adhered to and expectations are managed.
  • Excellent interpersonal, communication, and presentation skills.
  • Ability to work under pressure, meet deadlines, and manage multiple tasks simultaneously.

Responsibilities

  • Track program commitments against plans.
  • Escalate risks as necessary.
  • Support team members in their tasks.
  • Prepare and run leadership meetings.
  • Synthesize large amounts of information into strategic summaries.
  • Prepare and run program leadership meetings, archOS team meetings
  • Highlighting upcoming milestones, risks, and dependencies,
  • Tracking previous meetings actions and progress.
  • Support the leadership in additional meetings
  • Work with the PMO team to identify and address cross-functional risks, and support the development and execution of mitigation plans
  • Support escalating risks to archOS Leadership.
  • Assist program in creation and maintenance of program documentation, presentations and material.
  • Work with the PMO team to support the maintenance of Enterprise Roadmaps, Leadership commitments and other PMO documentation as appropriate.
  • Manage hot topics, coordinate meeting actions and follow ups.

FAQs

What is the primary responsibility of the Senior Manager - Program Support?

The primary responsibility includes assisting the program leadership team in ensuring the successful delivery of the archOS program, tracking program commitments, escalating risks, and supporting team members in their tasks.

What educational background is preferred for this role?

A Bachelor's degree in Product Management, Computer Science, Business, or a related field is preferred.

What type of professional experience is required for this position?

Experience in progressively responsible roles related to product management, transformation or change projects, process design and implementation, and preferably experience with enterprise-wide technology projects is required.

What skills are essential for the Senior Manager - Program Support?

Essential skills include the ability to work effectively across multiple business functions, strong analytical and organizational skills, hands-on problem-solving skills, proficiency in data manipulation and reporting, and strong proficiency in PowerPoint and Excel.

What qualities should the ideal candidate possess?

The ideal candidate should be confident and assertive, have excellent interpersonal and communication skills, and the ability to work under pressure and manage multiple tasks simultaneously.

What methodologies should the candidate be familiar with?

The candidate should have an understanding of and experience with Agile and product-centric methodologies.

Will there be opportunities to work with global teams?

Yes, the role requires the ability to work effectively across multiple business functions in a global organization.

How does McDonald's approach diversity and inclusion in the workplace?

McDonald's embraces diversity and is committed to creating an inclusive culture that allows people to be their authentic selves, which helps to better serve customers and strengthens the organization.

Are there opportunities for personal and professional development in this role?

Yes, McDonald's recognizes its responsibility as a large employer to be active in communities and help develop skills and drive aspirations, which contributes to personal and professional growth.

Is prior experience in managing complex relationships with stakeholders important for this role?

Yes, the ideal applicant must excel in managing complex relationships with a broad range of stakeholders and users of the platform.

McDonald's

We’re serving up McDonald’s person by person. City by city. One community at a time. See our stories here.

Retail & Consumer Goods
Industry
10,001+
Employees
1955
Founded Year

Mission & Purpose

McDonald's is a global fast-food chain known for its iconic burgers, fries, and beverages. Since its founding in 1940, McDonald's has focused on delivering consistent, high-quality food with quick service in a family-friendly environment. Their mission is to provide a convenient, enjoyable dining experience for customers worldwide, emphasizing innovation and community engagement. McDonald’s aims to be the world’s best quick-service restaurant by maintaining quality, affordability, and accessibility.