Senior Manager, User Documentation

Snyk

3mo ago

Applications are closed

Job
Full-time
Senior Level
Software Engineering
London

Requirements

Experience in driving user documentation across the division
Stakeholder management
Strong leadership and strategic thinking
Regular mentorship and support for team members
Influence and drive documentation excellence across the division
Effective representation of documentation in cross-functional initiatives
We’d be Lucky if You:
Experience with or knowledge of publishing software such as GitBook Experience with and interest in the use of generative AI for User Documentation experience

Responsibilities

Driving excellence in User Documentation, aligning with UX and company goals and strategies
Optimising documentation processes for efficiency and impact
Leading on team projects and programs for documentation enhancement
Mentoring and supporting team members regularly for career growth
Collaborating with cross-functional teams on strategic documentation initiatives
Developing and promoting documentation strategies across the division

FAQs

What qualifications are required for the Senior Manager, User Documentation role?

The ideal candidate should have expertise in UX/Technical writing, experience leading a team, and a strong technical writing background.

What team will the Senior Manager, User Documentation be leading?

The Senior Manager will lead a dynamic team within the User Experience Group dedicated to crafting exceptional user documentation.

What approach does the Senior Manager, User Documentation role champion?

The role champions a collaborative, non-siloed approach to documentation.

What is the primary focus of the Senior Manager, User Documentation role?

The primary focus is to nurture and expand the capabilities of the team while leveraging strong technical writing experience.

Snyk

Develop fast. Stay secure.

Technology

Industry

501-1000

Employees

Mission & Purpose

Snyk is the leader in developer security. We empower the world’s developers to build secure applications and equip security teams to meet the demands of the digital world. Our developer-first approach ensures organizations can secure all of the critical components of their applications from code to cloud, leading to increased developer productivity, revenue growth, customer satisfaction, cost savings and an overall improved security posture. Snyk’s Developer Security Platform automatically integrates with a developer’s workflow and is purpose-built for security teams to collaborate with their development teams. Snyk is used by 2,500+ customers worldwide today, including industry leaders such as Asurion, Google, Intuit, MongoDB, New Relic, Revolut and Salesforce. Snyk was named a Leader in the 2023 Gartner Magic Quadrant™ for Application Security Testing (AST) and in The Forrester Wave™: Software Composition Analysis (SCA) 2023, and has been recognized on the Forbes Cloud 100 2022 along with the 2023 CNBC Disruptor 50.