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Senior Mental Health Administrator - Oxford

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Oxford Health NHS Foundation Trust

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • Oxford

AI generated summary

  • You should have experience in a fast-paced admin role, good communication skills, emotional resilience, and be well-organized with attention to detail. Full-time role at Warneford Hospital.
  • You will manage outpatient clinics, handle correspondence and calls with sensitivity, update databases, and type letters and reports for patients and professionals.

Requirements

  • Are you seeking a vacancy within a dedicated and unique administration team?
  • Do you have experience in a fast paced, varied administration role?
  • We are looking for an enthusiastic, empathetic individual who is well-organised and has a keen eye for detail, to join our team.
  • Good communication skills are essential together with high levels of emotional resilience.
  • This post will be fulltime, Monday to Friday 9:00 to 17:00.
  • You will be based at the Warneford Hospital working within one of our three sub-teams.
  • Parking is currently available for staff.
  • You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
  • The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
  • If you have any questions about the role or the team, please do get in touch with Dee Kyaagba, Office and Administration Manager, on 07765545451.
  • So, if you have administration experience and are interested in working in a Mental Health setting, this could be the opportunity for you and just the team member we are looking for!

Responsibilities

  • To provide comprehensive administrative to the AMHT.
  • Managing all aspects of Doctors Outpatient Clinics – booking, rearranging, outcoming of appointments and ensuring all electronic data bases are appropriately updated.
  • Receive and deal with correspondence and take appropriate action.
  • Receive telephone calls, responding in a confidential and sensitive way and action in the appropriate manner. This may include highly sensitive information such as emergency calls, and calls from distressed patients or relatives, etc.
  • Audio and/or copy typing of letters and reports to patients, GPs and other professional agencies.

FAQs

What are the working hours for the Senior Mental Health Administrator position?

The working hours are full-time, Monday to Friday from 9:00 to 17:00.

Where is the job location for this position?

The job is based at the Warneford Hospital in the heart of Oxford City.

What qualifications or experience are required for this role?

The role requires experience in a fast-paced, varied administration position, along with good communication skills and high levels of emotional resilience.

What types of responsibilities will I have in this role?

Responsibilities include providing comprehensive administrative support to the Adult Mental Health Team, managing doctors' outpatient clinics, handling correspondence, answering sensitive telephone calls, and audio/copy typing of letters and reports.

Are there opportunities for career development in this position?

Yes, the Trust offers excellent opportunities for career progression, including access to tailored learning and development, apprenticeships, and yearly appraisals.

What benefits does the Oxford Health NHS Trust offer?

Benefits include 27 days of annual leave (rising to 33 days), NHS discounts, a competitive pension scheme, a lease car scheme, a cycle-to-work scheme, and access to an Employee Assistance Programme.

Is parking available for staff at the Warneford Hospital?

Yes, parking is currently available for staff at the Warneford Hospital.

Who should I contact if I have questions about the role or the team?

You can contact Dee Kyaagba, the Office and Administration Manager, at 07765545451 for any questions about the role or the team.

What are the values of Oxford Health NHS Foundation Trust?

The values are “Caring, safe and excellent.”

How should I demonstrate my suitability for this role in my application?

You should use the “supporting statement” section of your application form to demonstrate your suitability by referring to the job description, person specification, and essential and desirable criteria.

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Oxford Health NHS Foundation Trust

Providing mental and community health services to a population of 2.5 million people across Bucks, Oxon, Wilts and BaNES

Science & Healthcare
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Oxford Health NHS Foundation Trust (OHFT) provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes. We focus on delivering care as close to home as possible. As a leading teaching, training and research trust, we have close links to Oxford and Oxford Brookes universities. We are part of the Oxford Academic Health Science Centre, working closely with our university colleagues to translate their findings into clinical care as quickly as possible, enabling people using our services to benefit from the latest advances in healthcare. In Oxfordshire we are the main provider of community health services and deliver these in a range of community and inpatient settings, including eight community hospitals. Our mental health teams provide a range of specialist healthcare in the community and from inpatient settings across the geographic areas of Milton Keynes, Buckinghamshire, Oxfordshire, Wiltshire, Swindon, Bath and North East Somerset (BaNES). We also provide a range of specialised health services that include forensic mental health and eating disorder services across a wider geographic area including support for patients in Berkshire and from Wales.