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Senior Operations Assistant

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V.Group

2mo ago

Applications are closed

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    People, HR & Administration
  • Chennai

Requirements

  • Working experience 3-4 years in marine services admin or accounts will be an added advantage
  • Problem solving skills
  • Excellent customer service skill
  • Excellent communication skills: Fluent in English
  • Focus and attention to detail skills
  • Well organized and systematic working style, finishing tasks on time, completing tasks 100%
  • Ability to prioritise workload according to different time zones
  • Ability to work under pressure
  • Microsoft Excel
  • Microsoft Excel Intermediate / Advanced

Responsibilities

  • To Monitoring the team members to complete the Admin tasks on daily basis as Sales and Services Jobs are Setup, Completed and Invoiced in timely manner for achieve the KPI
  • Support V. Services 100% compliance strategy
  • Training and mentoring of Admin Coordinator & Admin Assistant on regular basis
  • To Provide the Priority for Clearing the Clients and Supplier Queries on time to build the good operational relationship
  • Responsibility to ensuring team is maintaining up-to-date data in MSIP and Dynamics
  • Supervising day to day work of the Admin Coordinator & Admin Assistant under his/her control
  • Training and mentoring of Team Members on regular basis as per the need identified by time to time to ensure improve the awareness and productivity
  • Responsibility to ensure group and management instructions followed by all in the team and discipline is maintained
  • Assisting in any other responsibility as instructed by Finance Manager / Admin Manager/ Head of Operations/ General Manager
  • Monitoring the accruals report in MSIP for Job completions and ensure team is follow up the Invoices with Supplier immediately to close the Projects
  • Providing assistance to credit control or accounts team for the invoiced queries
  • Monitoring the team members KPI on invoicing, dispute resolutions, etc
  • To maintain the record for tracking the Open Sales Orders > 30days on monthly basis
  • Assisting and coordinating with Operations team / Project manager in creating, processing, completion if projects in dynamics

FAQs

What is the primary location for this job position?

The primary location for this job position is Chennai, India.

What is the overall purpose of the Senior Operations Assistant role?

The overall purpose of the Senior Operations Assistant role is to monitor the team members to ensure that administrative tasks and invoicing are completed in a timely manner, support compliance strategies, and train and mentor other administrative staff.

What are the key responsibilities of the Senior Operations Assistant?

Key responsibilities include supervising team members, ensuring compliance with management instructions, assisting with project coordination, monitoring KPIs, and providing support for invoicing queries.

What qualifications are essential for this position?

Essential qualifications include 3-4 years of working experience in marine services administration or accounts, problem-solving skills, excellent communication skills in English, attention to detail, and the ability to prioritize tasks according to time zones.

Is experience with Microsoft Excel required for the role?

While not strictly required, familiarity with Microsoft Excel is desirable, particularly at an intermediate or advanced level.

What kind of training can a new Senior Operations Assistant expect?

A new Senior Operations Assistant can expect training and mentoring opportunities, both for themselves and for other team members, to enhance awareness and productivity.

What is the expected working style for this role?

The expected working style is organized and systematic, with a focus on completing tasks on time and maintaining discipline within the team.

What sort of career development opportunities are available?

V. Group offers significant opportunities for career growth and personal development as part of their commitment to investing in talent.

Are there any specific skills emphasized for this position?

Yes, key skills emphasized for this position include problem-solving, excellent customer service, communication, attention to detail, and the ability to work under pressure.

When does the application for this position close?

The application for this position closes on 17 November 2024.

Global leader in ship management and marine services.

Transportation
Industry
10,001+
Employees
1984
Founded Year

Mission & Purpose

The committed partner of progress for everything at sea.