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Senior People Operations Manager

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Jerry

1mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • California
    Remote

AI generated summary

  • You need a bachelor's degree, 7+ years in people operations, HR expertise, experience with HR systems, strong communication skills, and a passion for positive employee experiences.
  • You will automate HR workflows, enhance onboarding, support employee engagement initiatives, maintain accurate records, assist with benefits, and address employee inquiries and concerns.

Requirements

  • Bachelor’s degree in any discipline
  • 7+ years of people operations experience (experience weathering a high-growth startup strongly preferred)
  • Strong understanding of human resources best practices and employment law
  • Experience in implementing and building HR automations and systems
  • Certification in SHRM or HRCI preferred
  • Exceptional verbal and written communication and interpersonal skills
  • Solid judgment and ensures integrity, compliance, and confidentiality when handling highly sensitive information
  • Can multitask and prioritize without compromising attention to detail
  • Passionate about creating a positive employee experience

Responsibilities

  • Automate workflows in HR processes to minimize inefficiencies and scale operations
  • Provide an immersive onboarding experience for new hires to highlight how their role has real impact on the business and the business of our customers
  • Support the development and implementation of employee engagement initiatives, such as surveys, team-building activities, and recognition programs. Help gather feedback from employees and contribute to creating an inclusive work environment
  • Maintain accurate employee records, assist with benefits administration, and ensure HR data is up-to-date in HRIS systems. Help with the preparation of HR documents, including offer letters, contracts, and onboarding materials
  • Serve as a first point of contact for employee inquiries and provide basic guidance on HR policies and procedures. Support the HR team in addressing employee concerns and resolving issues

FAQs

What is the job title for this position?

The job title is Senior People Operations Manager.

Who will the Senior People Operations Manager report to?

The Senior People Operations Manager will report directly to the VP of People Operations.

What type of company is Jerry?

Jerry is a pre-IPO startup focused on optimizing all aspects of car ownership through its super app.

What is the compensation range for this position?

The compensation range for this position is $100K - $140K.

What key responsibilities will the Senior People Operations Manager have?

The responsibilities include automating HR workflows, providing onboarding experiences, supporting employee engagement initiatives, maintaining employee records, and serving as a first point of contact for employee inquiries.

What is the preferred experience required for this role?

Preferred experience includes a Bachelor's degree, 7+ years of people operations experience, strong understanding of HR best practices and employment law, experience with HR automations, and certification in SHRM or HRCI.

What kind of environment can I expect to work in at Jerry?

You can expect to work in a talent-dense environment that fosters career growth and includes professionals from notable companies.

What is the focus of the app that Jerry is building?

The app is designed to help people manage all aspects of owning a car, including insurance, loans, repairs, and more.

Does Jerry offer accommodations for individuals with disabilities?

Yes, Jerry is committed to providing reasonable accommodations for individuals with disabilities during the job application process.

What are some qualities Jerry is looking for in candidates?

Jerry is looking for candidates who have exceptional communication skills, solid judgment and integrity, multitasking abilities, and a passion for creating a positive employee experience.

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Jerry

Jerry helps you save money on car expenses.

Technology
Industry
201-500
Employees
2017
Founded Year

Mission & Purpose

Jerry is America’s first and only AllCar™ app. We’re redefining and radically improving all things car ownership. When Jerry launched its car insurance compare-and-buy service in 2019, we forever changed the experience of shopping for car insurance. Today, we’re reimagining every step of car ownership to make it better, faster, and more affordable. We’re committed to constantly innovating and improving our AI-powered AllCar™ app. From insurance and financing to maintenance and safety, we’ve got your back. Because we car. Our AllCar™ app makes handling everything car easier with: - PriceProtect™: Find shockingly good insurance rates from 50+ insurance companies and refinance your car loan with ease to reduce monthly payments - GarageGuard™: Keep track of your vehicle to diagnose issues, send scheduled maintenance reminders, estimate repair and maintenance prices, and recommend trusted service providers - DriveShield™: Become a safer driver by tracking your driving score and get rewarded with compelling safe-driving rewards Jerry makes owning a car easier by putting car owners first. By perfectly combining AI with human agents, our AllCar™ app provides more customers quality service, faster. Jerry customers can do everything in the app, without making a single phone call (unless they want to!). With more than 3 million customers nationwide, Jerry is the #1 rated and most downloaded app in its category. Led by serial entrepreneurs, tech alumni, and fintech, insurtech and auto experts, Jerry attracts people who are passionate about improving car ownership and saving Americans money, all while providing a seamless customer experience. We’re relentless, we’re moving fast, and it’s working. Jerry HQ is in Silicon Valley, with offices in Toronto and Buffalo, and remote team members in four countries. Ride with us.