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Senior Platform Engineer

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HCA Healthcare US

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
  • Nashville

AI generated summary

  • You must have extensive experience in platform engineering, strong technical skills, and proficiency in cloud technologies to drive infrastructure solutions.
  • You will design, develop, and maintain platform solutions, optimize performance, troubleshoot issues, collaborate with teams, and ensure system reliability and compliance in a healthcare environment.

Requirements

  • Education:
  • Bachelor’s degree preferred.
  • Experience:
  • Qualified candidates must have at least 3 years of relevant work experience.
  • Other/Special Qualifications:
  • Must have excellent customer service skills; a passion for serving others.
  • Team oriented spirit. Demonstrated excellent oral and written communication skills.
  • Developed leadership skills.
  • Physical Demands/Working Conditions:
  • Prolonged sitting at a computer
  • Occasional moderate heavy lifting of 15 lbs. repeatedly
  • Required less than 10% travel from corporate office to corporate office

Responsibilities

  • Testing IGEL versions and desktop devices for stability.
  • Provides operational support for VMWare applications and IGEL thin client software
  • Supports desktop technology for new projects. Participates, as needed, in technical implementation projects.
  • Works closely with enterprise personnel to coordinate the implementation and ongoing support of systems used to support corporate.
  • Coordinates sharing of best practices and policies and procedures.
  • Participates in activities which improve departmental and organizational performance.
  • Interfaces directly with a wide variety of end users and technical counterparts in other division, facility, and corporate roles.
  • Assists in training of team members and IGEL field admins.
  • Adheres to and supports HCA IT&S standards, policies, and procedures.
  • Maintains and protects confidentiality with regard to all aspects of patient care.
  • Adheres to Code of Conduct and Mission and Value Statement.
  • Mentors team members through Team Lead role.
  • Provides monthly MOR metrics reporting to department manager.
  • Other duties as assigned.

FAQs

What is the primary responsibility of a Senior Platform Engineer at HCA Healthcare?

The primary responsibility of a Senior Platform Engineer at HCA Healthcare is to provide level three support for VMWare WorkSpace One applications and IGEL thin client software for the enterprise, including version testing, software upgrades, and documentation.

What qualifications are required for this position?

Qualified candidates must have at least 3 years of relevant work experience and preferably a bachelor's degree. Advanced general technical and operational skills are also necessary, along with knowledge of VMWare services and IGEL thin client software.

Are there specific personal qualities sought in candidates?

Yes, candidates should have a strong customer focus, be team players, display a positive attitude, and possess excellent communication skills, both written and oral, along with strong problem-solving abilities.

What kind of benefits does HCA Healthcare offer to its employees?

HCA Healthcare offers a comprehensive benefits package that includes medical, dental, and vision coverage, 401(k) plans with matching, education assistance, employee stock purchase plans, paid time off, counseling services, and various additional programs for personal wellbeing.

Is prior experience with Apple and Android devices necessary for this job?

It is not required, but familiarity with Mac OS systems and both Apple and Android devices is considered helpful for candidates.

Will there be opportunities for professional development?

Yes, the role encourages self-direction, motivation to learn new technologies, and includes training opportunities for team members and IGEL field admins.

What are the working conditions like for this role?

The working conditions involve prolonged sitting at a computer, occasional moderate lifting of up to 15 lbs repeatedly, and required travel is less than 10% between corporate offices.

How does HCA Healthcare emphasize values in its hiring?

HCA Healthcare values diversity and does not discriminate based on race, religion, gender, sexual orientation, age, and other statuses. The company has received recognition as one of the World's Most Ethical Companies, reflecting its commitment to ethical practices.

What kind of support will the Senior Platform Engineer provide to the IGEL community?

The Senior Platform Engineer will provide customer support to IGEL community admins and directors across the organization, ensuring optimal operations and minimal disruption.

Are applicants required to provide metrics reporting?

Yes, the Senior Platform Engineer is responsible for providing monthly metrics reporting to the department manager as part of their role.

How can candidates apply for this position?

Interested candidates are encouraged to submit their resumes to join the community of caring at HCA Healthcare, where the Talent Acquisition team will review applications and contact qualified candidates for interviews.

HCA Healthcare US

Science & Healthcare
Industry
10,001+
Employees
1999
Founded Year

Mission & Purpose

At HCA Healthcare, we are driven by a single mission: Above all else, we are committed to the care and improvement of human life. At HCA Healthcare we recognize the significant responsibility we have as a leading healthcare provider within each of the communities we serve, as well as the opportunity we have to improve the lives of the patients for whom we are entrusted to care. Through the compassion, knowledge and skill of our caregivers and our unique ability to leverage our scale and innovation, HCA Healthcare is a learning health system that uses our approximately 37 million annual patient encounters to advance science, improve patient care and save lives. HCA Healthcare is one of the nation's leading providers of healthcare services, comprising 180 hospitals and approximately more than 2,300 sites of care, including surgery centers, freestanding ERs, urgent care centers, and physician clinics, in 20 states and the United Kingdom. With more than 294,000 colleagues driven by one purpose—to give patients healthier tomorrows—we are excited about the future of medicine and believe we are uniquely positioned to play a leading role in the transformation of clinical care.