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Senior Programme Manager Adult Mental Health

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NHS Kent & Medway

2mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Healthcare

AI generated summary

  • You must have strategic leadership, programme management expertise, strong stakeholder relations, and operational contract management skills to ensure effective service transformation.
  • You will lead programme management, ensure quality outcomes, manage contracts, facilitate stakeholder engagement, and support service transformation in adult mental health.

Requirements

  • To support the Deputy Director of Adult Mental Health in leading key deliverables for the portfolio of work.
  • Senior strategic leadership to ensure value for money and the best outcomes for our patients.
  • Deputising for the Deputy Director as required.
  • Programme management leadership for complex programmes of work utilising expert knowledge and experience in guiding others through the challenges of service transformation projects.
  • Operational responsibility for contract management and performance assurance.
  • Senior relationship management with providers and collaborative working with ICB teams.
  • Develop and contribute to the design of models of care.
  • Lead dispute resolution processes.
  • Support on the development and delivery of designated workstreams
  • Work in partnership with clinical leads to form and sustain effective clinical collaboration for the workstreams
  • Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost effective manner
  • Maintain and update delivery plans with regular reporting to monitor progress and resources
  • Pro-actively manage stakeholders, responding to and resolving differences between them when this arises, through facilitation or other appropriate mechanisms, including offering a route for escalation and resolution with other programmes when necessary
  • Ensure public and patient involvement in the workstreams
  • Take into account the impact of any change the projects will have on the system and ensure wide engagement to secure full ownership and buy-in
  • Advocate the projects within the workstream at senior and executive levels and ensure active engagement and sponsorship within ICB as a whole
  • Ensure the flexibility of the programme and projects, if required to meet conflicting/changing requirements
  • Contribute to the strategy, policy, development, governance and performance assurance processes of the ICB
  • Develop and maintain constructive relationships with a broad range of internal and external stakeholders

Responsibilities

  • To support the Deputy Director of Adult Mental Health in leading key deliverables for the portfolio of work.
  • Senior strategic leadership to ensure value for money and the best outcomes for our patients.
  • Deputising for the Deputy Director as required.
  • Programme management leadership for complex programmes of work utilising expert knowledge and experience in guiding others through the challenges of service transformation projects.
  • Operational responsibility for contract management and performance assurance.
  • Senior relationship management with providers and collaborative working with ICB teams.
  • Develop and contribute to the design of models of care.
  • Lead dispute resolution processes.
  • Support on the development and delivery of designated workstreams.
  • Work in partnership with clinical leads to form and sustain effective clinical collaboration for the workstreams.
  • Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost effective manner.
  • Maintain and update delivery plans with regular reporting to monitor progress and resources.
  • Pro-actively manage stakeholders, responding to and resolving differences between them when this arises, through facilitation or other appropriate mechanisms, including offering a route for escalation and resolution with other programmes when necessary.
  • Ensure public and patient involvement in the workstreams.
  • Take into account the impact of any change the projects will have on the system and ensure wide engagement to secure full ownership and buy-in.
  • Advocate the projects within the workstream at senior and executive levels and ensure active engagement and sponsorship within ICB as a whole.
  • Ensure the flexibility of the programme and projects, if required to meet conflicting/changing requirements.
  • Contribute to the strategy, policy, development, governance and performance assurance processes of the ICB.
  • Develop and maintain constructive relationships with a broad range of internal and external stakeholders.

FAQs

What is the primary role of the Senior Programme Manager in Adult Mental Health?

The primary role is to support the Deputy Director of Adult Mental Health in leading key deliverables, overseeing complex programmes of work, and ensuring strategic leadership for optimal patient outcomes.

Will I be required to deputize for the Deputy Director?

Yes, you will be expected to deputize for the Deputy Director as required.

What type of programmes will I be managing?

You will be managing complex programmes of work related to service transformation projects within Adult Mental Health.

How important is stakeholder management in this role?

Stakeholder management is crucial; you will need to proactively manage relationships and resolve differences as they arise.

What is meant by “public and patient involvement” in the workstreams?

Public and patient involvement refers to ensuring that the views and experiences of patients and the public are considered and included in decision-making processes of the workstreams.

Is there an expectation for regular reporting on progress?

Yes, you will need to maintain and update delivery plans with regular reporting to monitor progress and resources.

What is the emphasis on flexible working arrangements?

The organization aims to accommodate flexible working arrangements to support personal interests and family commitments while meeting the needs of patients and the organization.

Are there opportunities for professional development?

Yes, staff are encouraged to agree on objectives through regular supervision, annual appraisals, and access to training opportunities.

How is diversity and equal opportunity addressed in this role?

The organization is committed to equal opportunities and diversity, encouraging applications from all community areas regardless of gender, race, faith, disability, age, or sexual orientation.

Who can I contact for further information about this position?

You can contact Louise Pay, the Adult Mental Health Deputy Director, via email at louise.clack@nhs.net for further details or informal visits.

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NHS Kent & Medway

We work with partners to improve the health and care of people living and working in Kent and Medway.

Science & Healthcare
Industry
501-1000
Employees
2020
Founded Year

Mission & Purpose

NHS Kent and Medway oversees healthcare services in Kent and Medway, focusing on improving health outcomes and delivering high-quality care. Their mission is to enhance patient care through effective service integration and local health system management. Their purpose is to ensure accessible, efficient, and patient-centered healthcare, addressing regional needs and promoting overall well-being in their communities.