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Senior Project Manager - (Contract)

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Teckro

Sep 6

  • Job
    Full-time
    Senior Level
  • Customer Relations
  • Dublin
  • Quick Apply

AI generated summary

  • You need 5+ years in healthcare project or account management, 3+ years in clinical trial management, strong client relations, organizational skills, and a BA/BS degree; international travel may be required.
  • You will manage client relationships, ensure product delivery, identify issues, educate clients, support sales, mentor team members, and collaborate across departments while traveling as needed.

Requirements

  • 5+ years of healthcare project management, account management and/or clinical research experience.
  • 3+ years’ experience in clinical trial management or similar.
  • Experience in delivering client-focused solutions based on customer needs.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Ability to form strong and constructive internal as well as external professional relationships.
  • Demonstrated ability to shape, and deliver results to, customer expectations.
  • Strong influencing, negotiation skills and presentation skills.
  • Excellent communication, interpersonal, organizational and telephone skills.
  • BA/BS degree in related field; or equivalent combination of relevant work experience and education.
  • Willingness to travel internationally as required.

Responsibilities

  • Ensure the ongoing successful delivery of Teckro products to clients by building strong and productive relationships with clients and co-workers.
  • As lead point of contact for key existing clients, manage day to day relationships with these teams to ensure ongoing client satisfaction through frequent communication, meetings and client visits.
  • Develop long-term relationships with clients to help grow these accounts within Teckro by connecting with key business executives and stakeholders.
  • Proactively identify potential and existing issues in client service relationships, address these directly and intervene when necessary to ensure client satisfaction. Recommend Teckro solutions to help solve these where possible.
  • Develop site engagement strategies with the clinical study team using Teckro solutions, data and communication channels.
  • Leverage Teckro data and metrics for clients with the objective of adding value to the clinical trial or programme.
  • Responsible for educating clients on products, new solutions and best practices.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Provide support to Head of Clinical Engagement and/or Senior Management in the areas of engagement/growth strategy, process and reporting.
  • Be an active contributor to the sales team to reach and exceed the sales quota while achieving sales targets.
  • Provide training and mentoring support to assigned members of the Engagement Project Management team.
  • Contribute to the Engagement Project Management team process creation and process improvement.
  • Ensure successful collaboration of the Engagement PM team with other departments, as required.
  • Ability to travel (approximately 20-30%)
  • Undertake other duties in-line with your role and business needs as required.

FAQs

What is the job title being offered?

The job title is Senior Project Manager - (Contract).

What company is hiring for this position?

Teckro is hiring for this position.

What is the primary goal of Teckro?

Teckro aims to simplify and modernize clinical trials, leading to faster, safer, and more efficient processes.

What are the key responsibilities of the Senior Project Manager?

Key responsibilities include managing client relationships, ensuring the successful delivery of Teckro products, developing long-term client accounts, and providing training and mentoring support.

What experience is required for this position?

Candidates should have 5+ years of healthcare project management, account management, and/or clinical research experience, along with 3+ years in clinical trial management or a similar role.

Is travel required for this job?

Yes, travel is required approximately 20-30% of the time.

Where are the office locations for this role?

The office locations are in Dublin and Limerick, Ireland.

What is the work format for this position?

This position offers a hybrid work option, with 3 days per week onsite in the Irish offices.

Are there any educational qualifications required for this role?

Yes, a BA/BS degree in a related field or an equivalent combination of relevant work experience and education is required.

What benefits does Teckro offer to its employees?

Benefits include 25 days of holidays, pension, healthcare, life insurance, share options, maternity and paternity leave pay, a bike-to-work scheme, a gym/wellness allowance, and a sports and social club.

Can candidates without a valid work permit for Ireland apply for this position?

No, candidates must already hold a valid and legal work permit for Ireland, as Teckro cannot offer work permit sponsorship for this role.

What personal data might be collected during the application process?

By submitting an application, candidates agree that Teckro may collect personal data for recruiting and related purposes as outlined in Teckro's Recruitment Privacy Statement.

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Teckro

Redefining Site Engagement

Technology
Industry
51-200
Employees
2015
Founded Year

Mission & Purpose

Teckro eliminates the barriers that stall clinical trials and frustrate research budgets and timelines. A single app for all clinical trial protocols, Teckro is the must have resource for centralized study communication and collaboration, enabling progress at pace and better patient care. Thousands of investigators around the world rely on Teckro for immediate answers anytime, anywhere. Available on Apple and Android devices, Teckro supports all phases, any trial setting, and every therapeutic area. A native Irish company, Teckro is headquartered in Limerick.