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Senior Sales Assistant (Part Time - 16 hours contract)

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Heron Foods

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Sunderland

AI generated summary

  • You should have retail sales experience, key-holder experience is a plus, a dynamic personality, strong work ethic, and the ability to thrive in a fast-paced environment.
  • You will drive team performance, provide excellent customer service, maintain store presentation, achieve sales goals, and manage tasks from tills to restocking.

Requirements

  • Proven experience in sales assistance, ideally in a fast-paced retail setting.
  • Bonus for having key-holder experience.
  • A dynamic personality, grounded in honesty and organisation.
  • A robust work ethic with a tendency to thrive in lively atmospheres.

Responsibilities

  • Steer our team towards excellence.
  • Deliver unparalleled customer service and handle any concerns adeptly.
  • Oversee the store's pristine presentation and visual appeal.
  • Achieve sales objectives and boost team morale.
  • Juggle between the store's front and back, from tills to restocking.

FAQs

What is the location of the Senior Sales Assistant position?

The position is located in Fulwell, Sunderland, SR6 9AE.

What is the hourly pay for this role?

The pay is up to £11.44 per hour, which is enhanced to £12 when on management duties.

How many hours is the contract for this position?

The contract is for 16 hours weekly.

What benefits do employees receive?

Employees receive 30 days annual leave (pro rata), free confidential wellbeing support, 24/7 online access to a GP, exclusive discounts, ongoing training, recognition schemes, and more.

What kind of experience is preferred for applicants?

Proven experience in sales assistance, ideally in a fast-paced retail setting, is preferred. Key-holder experience is considered a bonus.

What are the main responsibilities of the Senior Sales Assistant?

Responsibilities include steering the team towards excellence, delivering customer service, overseeing store presentation, achieving sales objectives, and managing both front and back store tasks.

Is prior management experience required for this role?

While prior management experience is not strictly required, having key-holder experience is a bonus and can be advantageous.

Can I apply if I have a dynamic personality but lack formal retail experience?

Although proven retail experience is preferred, a dynamic personality, honesty, and a robust work ethic are also highly valued qualities, so it's worth applying if you fit these attributes.

Are there opportunities for career growth within the company?

Yes, Heron Foods provides unmatched growth opportunities and ongoing training paths like ‘Future Flyers’ for career advancement.

Is Heron Foods committed to diversity in the workplace?

Yes, Heron Foods champions diversity and is an equal opportunity employer.

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Heron Foods

We are committed to providing top quality food products at the lowest possible prices every day in every store.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1979
Founded Year

Mission & Purpose

Heron Foods is a discount retailer in the UK, offering a wide range of quality food and household products at low prices. They operate over 250 stores, primarily in the North of England and the Midlands, providing customers with great value and exceptional service. Their aim is to help families save money on their everyday shopping needs while maintaining high standards of freshness and quality. Heron Foods is committed to affordability, convenience, and supporting local communities by making essential goods accessible to everyone.

Culture & Values

  • Honest

    We are honest in all our dealings. We don’t over complicate. We are transparent and always do the right thing.

  • Energetic

    We complete all tasks with energy and drive. We relish a challenge and give 100%.

  • Responsive

    We are responsive to change. We adapt and take action as required. We make recommendations and assist our colleagues.

  • Organised

    We always plan ahead, taking into account business needs. We communicate with the wider business to prevent confusion. We aim to be organised in all we do.

  • Knowledgeable

    We are knowledgeable and relish learning new skills. We question things we don’t understand and we endeavour to be subject experts in our field.