FAQs
What is the main responsibility of a Senior Service Desk Specialist?
The main responsibility of a Senior Service Desk Specialist is to provide executive support, customer support, endpoint management, tier 1-4 support, system administration, and proactive guidance and training to users.
Is this role remote or on-site?
This role requires that you be onsite in our San Francisco office 5 days per week.
What qualifications and experience are required for this role?
Qualifications and experience required for this role include at least 5 years of experience working in IT, with at least 3 years in desktop support, strong communication skills, experience with Mac and Windows desktop support, familiarity with ITSM systems and tools, and experience with hardware procurement.
What benefits does LiveRamp offer to employees in this role?
LiveRamp offers a comprehensive benefits package including medical, dental, vision, life and disability insurance, flexible paid time off, options for working from home, paid parental leave, 401K matching, perks programs, and a RampRemote program to assist in setting up a home office.