FAQs
What is the main focus of the Senior Software Engineer - Salesforce Service Cloud role?
The main focus of the role is to drive effective delivery of product/platform needs by developing high-quality software and technical solutions, while also being fluent in Salesforce Service Cloud functionality and coaching junior developers.
What types of programming languages and frameworks should candidates be proficient in for this position?
Candidates should have extensive hands-on experience with modern programming languages such as Java, JavaScript, C#, Python, Ruby, Groovy, as well as expertise in Salesforce. Additionally, experience with open-source frameworks like Spring is required.
How much experience is needed in building and deploying cloud-native applications?
Candidates should have at least 5 years of solution design and development experience in building cloud-native applications, along with at least 3 years of experience deploying applications on cloud platforms like AWS, GCP, or Azure.
What methodologies and practices should candidates be familiar with?
Candidates should be proficient in agile practices (e.g., Lean, XP, Scrum, Kanban) and be familiar with DevOps methods including CI/CD, SDLC automation, and proactive monitoring/telemetry.
What role does this position play in team dynamics and project management?
The Senior Software Engineer will participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives, enabling progress and helping to surface and resolve impediments. Additionally, they may play a supervisory role toward junior technical resources.
Are there any specific educational requirements for this role?
Yes, candidates must have a Bachelor's degree in Computer Science or 4-5 years of relevant developer experience, along with 5-8 years of experience developing high-performance and highly scalable applications in an agile environment.
What is the importance of writing technical user stories in this position?
Writing effective technical user stories is crucial as it ensures that non-functional requirements are met, which ultimately guarantees the performance, scalability, resilience, and maintainability of software solutions.
Is there a certification requirement for this position?
While not mandatory, having AWS, Azure, or GCP Certified Developer and DevOps Engineer certifications is considered a significant plus for candidates.
In what ways should the candidate demonstrate their understanding of code quality?
Candidates should understand and implement code quality best practices and be able to support their team members in these practices, including effectively developing unit tests and implementing integration and end-to-end testing.
What is expected regarding the candidate's ability to research and foster team growth?
Candidates are expected to independently research answers to questions, improve their work skills, identify key growth areas, and provide learning recommendations to team members to support professional development and continuous learning initiatives within the team.