Senior Store Assistant - Keyholder

Toolstation

28d ago

Applications are closed

Job
Full-time
Junior & Mid Level
Sales & Business Development
Hospitality & Retail
Sheffield

Requirements

A friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
Accountability: you’ve taken charge in a previous role and are happy to step up when needed
Your best self: Bring your energy, enthusiasm, and let your personality shine.

Responsibilities

You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves!
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.

FAQs

What is the job title for this position?

The job title is Senior Store Assistant - Keyholder.

What is the location of the job?

The job is located in Sheffield Attercliffe.

How many hours per week is this role?

This role is for 20 hours per week.

Is prior retail experience required for this position?

While retail experience is not essential, some experience in being a key holder or supervising team members is necessary.

What are the main responsibilities of a Senior Store Assistant?

Responsibilities include helping customers, handling deliveries, managing stock, ensuring the store is clean, and providing supervisory cover as needed.

Is this job just about customer service?

No, this job involves a mix of customer service, manual tasks, and some supervisory duties.

What qualities are you looking for in a candidate?

We seek a friendly personality, reliability, accountability, and enthusiasm.

What kind of benefits does Toolstation offer?

Benefits include 22 days holiday + Bank Holidays, a company pension scheme, a bonus scheme, 20% discount across all Travis Perkins companies, and health and wellbeing support.

Are there opportunities for career advancement at Toolstation?

Yes, there are opportunities to move up the ladder and explore different roles across the business.

What should I do if I want to apply for the position?

If you are interested, you can visit www.toolstationjobs.com or simply hit apply.

Toolstation

Together, we'll get the job done.

Manufacturing & Electronics

Industry

5001-10,000

Employees

2003

Founded Year

Mission & Purpose

Join Toolstation and you’ll be joining one of the fastest-growing businesses in Europe. We’re one of Britain’s best-known multi-channel retailer of tools, accessories and building supplies. Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we’re now well established and have even bigger plans. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, and in our network of over 500 branches throughout the UK, work together to get the job done. And with plans to open another 60 branches this year, we always have opportunities for great retail professionals who want to grow with us. Whatever your background, if you’ve got a can-do attitude, the confidence to take the initiative and an open mind to learning new skills, you’ll find your place here. Not to mention an open, friendly atmosphere that encourages you to be yourself.