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Senior Supervisor

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Facilities Management

AI generated summary

  • You must have strong communication skills, a commitment to improvement, team engagement abilities, and thrive in fast-paced settings.
  • You will manage store availability, drive sales, ensure efficient service, uphold policies, and celebrate team achievements daily.

Requirements

  • Excellent communication skills.
  • The ability to keep things simple and take action to make things better.
  • Ability to support, engage and inspire a team to work as one.
  • Committed to succeeding.
  • Flourish in a fast-paced environment.

Responsibilities

  • Managing availability across the store.
  • Driving sales in store and always putting our customers first.
  • Providing fast and efficient service everyday by providing support and communicating with the store team on a daily basis.
  • Ensuring the implementation of correct store policies and procedures.
  • Celebrating colleague and business success.

FAQs

What is the main focus of the Senior Supervisor role at Iceland?

The main focus of the Senior Supervisor role is to work alongside the Store Manager and the wider store team to deliver excellent business standards, manage store availability, drive sales, and provide outstanding customer service.

Is this position permanent or temporary?

This is a permanent position.

What are the key responsibilities of a Senior Supervisor at Iceland?

Key responsibilities include managing availability across the store, driving sales, providing efficient service, ensuring the implementation of store policies and procedures, and celebrating colleague and business success.

What personal attributes are essential for a Senior Supervisor?

Essential personal attributes include excellent communication skills, the ability to simplify processes, support and inspire a team, a commitment to success, and the ability to thrive in a fast-paced environment.

Can I advance my career at Iceland as a Senior Supervisor?

Yes, Iceland provides opportunities for career development, allowing you to unleash your potential and build a fantastic career within the company.

How does Iceland celebrate success within the team?

Iceland celebrates colleague and business success through recognition and appreciation, fostering a positive work environment.

What should I expect in terms of team dynamics in this role?

You can expect to support, engage, and inspire a collaborative team environment that works towards common goals.

Is customer service a priority in this role?

Yes, providing excellent customer service and putting customers first is a key responsibility of the Senior Supervisor role.

What type of work environment can I expect at Iceland?

You can expect a hands-on, fast-paced work environment where teamwork and energy are highly valued.

Are there any specific skills required for this position?

Yes, the position requires excellent communication skills, problem-solving abilities, and a proactive approach to improving processes.

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland