FAQs
What responsibilities will I have as a Senior Supervisor at Iceland?
As a Senior Supervisor, your key responsibilities will include managing availability across the store, driving sales, providing fast and efficient service, ensuring the implementation of store policies and procedures, and celebrating both colleague and business success.
What personal attributes are you looking for in a candidate?
We are looking for candidates with excellent communication skills, the ability to simplify processes and take action for improvement, a talent for supporting and inspiring a team, a commitment to success, and the capacity to thrive in a fast-paced environment.
Is this a permanent position?
Yes, this position is a permanent role suited for individuals with a true passion for retail who want to be hands-on and at the heart of the store.
What type of environment will I be working in?
You will be working in a fast-paced retail environment that emphasizes delivering high business standards with pride, pace, and energy.
Will I have the opportunity to develop my career at Iceland?
Yes, we encourage you to unfreeze your potential and develop a fantastic career within our ever-growing company where people are key to our success.
How can I prepare for the application process?
Review the job responsibilities and personal attributes outlined in the job description and consider how your experience aligns with these. Being prepared to discuss your skills in communication, team support, and fast-paced work environments will be beneficial.
What is the role of a Senior Supervisor in relation to the Store Manager?
As a Senior Supervisor, you will work alongside the Store Manager and the wider store team to ensure smooth operations and to help deliver the best possible business standards.
How does the company promote teamwork among staff?
The company values engagement and inspiration within the team, fostering an environment where staff work collectively towards common goals and celebrate both individual and team successes.
What is the customer service philosophy at Iceland?
Our customer service philosophy prioritizes putting customers first and providing fast and efficient service, ensuring that every interaction enhances their experience in the store.
How does Iceland define success for this role?
Success in this role is defined by the ability to manage store operations effectively, drive sales, maintain high standards of customer service, and foster a supportive and engaging team environment.