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Senior Supervisor

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Facilities Management

AI generated summary

  • You must excel in communication, simplify and improve processes, inspire teamwork, commit to success, and thrive in a fast-paced environment.
  • You will manage store availability, drive sales, ensure efficient service, communicate daily with the team, uphold store policies, and celebrate successes with colleagues.

Requirements

  • Excellent communication skills.
  • The ability to keep things simple and take action to make things better.
  • Ability to support, engage and inspire a team to work as one.
  • Committed to succeeding.
  • Flourish in a fast-paced environment.

Responsibilities

  • Managing availability across the store.
  • Driving sales in store and always putting our customers first.
  • Providing fast and efficient service everyday by providing support and communicating with the store team on a daily basis.
  • Ensuring the implementation of correct store policies and procedures.
  • Celebrating colleague and business success.

FAQs

What is the role of a Senior Supervisor at Iceland?

The Senior Supervisor works alongside the Store Manager and the wider store team to ensure high business standards, manage availability, drive sales, and provide excellent customer service.

What kind of experience is required for this position?

We are looking for individuals with a real passion for retail and excellent communication skills, as well as a commitment to supporting and engaging a team.

Is this a full-time position?

Yes, this is a permanent position designed for individuals who want to pursue a long-term career in retail.

What are the key responsibilities of a Senior Supervisor?

Key responsibilities include managing availability across the store, driving sales, providing fast and efficient service, ensuring correct implementation of store policies, and celebrating colleague and business success.

What personal attributes are desired for this role?

We seek candidates who can communicate effectively, keep things simple, support and inspire a team, are committed to success, and can flourish in a fast-paced environment.

Is there room for career development in this position?

Yes, we believe in investing in our people and offer opportunities for career development within our ever-growing company.

What should I expect from the work environment?

You can expect a fast-paced work environment where you will be hands-on and at the heart of the store operations.

Will there be training provided for this role?

Yes, we provide training to help you develop the skills necessary to succeed in your position.

How does the company celebrate success?

The company celebrates both colleague and business success as part of fostering a positive work environment.

How can I apply for the Senior Supervisor position?

To apply, please submit your application through our official channels as listed on our careers page. Good luck!

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland