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Senior Supervisor (Inside M25)

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Southend-on-Sea

AI generated summary

  • You must have excellent communication skills, be action-oriented, inspire teamwork, show commitment to success, and thrive in a fast-paced environment.
  • You will manage store availability, drive sales, support the team, enforce policies, and celebrate successes to ensure exceptional customer service daily.

Requirements

  • Excellent communication skills.
  • The ability to keep things simple and take action to make things better.
  • Ability to support, engage and inspire a team to work as one.
  • Committed to succeeding.
  • Flourish in a fast-paced environment.

Responsibilities

  • Managing availability across the store.
  • Driving sales in store and always putting our customers first.
  • Providing fast and efficient service everyday by providing support and communicating with the store team on a daily basis.
  • Ensuring the implementation of correct store policies and procedures.
  • Celebrating colleague and business success.

FAQs

What is the job title for this position?

The job title is Senior Supervisor (Inside M25).

What company is hiring for this position?

This position is with Iceland.

Is this a permanent job?

Yes, this is a permanent position.

What are the primary responsibilities of a Senior Supervisor?

The primary responsibilities include managing store availability, driving sales, ensuring efficient service, implementing store policies, and celebrating colleague and business success.

What skills are required for this role?

Required skills include excellent communication, the ability to simplify tasks, team engagement and inspiration, commitment to success, and the ability to thrive in a fast-paced environment.

Will I be expected to work hands-on in the store?

Yes, the role is very hands-on and placed at the heart of the store.

Who does the Senior Supervisor work with?

The Senior Supervisor works alongside the Store Manager and the wider store team.

What kind of company culture does Iceland promote?

Iceland promotes a fair and ethical retail culture that invests in its people and aims to make a difference.

What opportunities for career development might be available?

Iceland offers the opportunity to develop a fantastic career within an ever-growing company where people are key to success.

Is this role suitable for someone new to retail?

The role requires a real passion for retail, so prior experience would be beneficial.

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland