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Senior Support Worker

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Home Group

Jul 30

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level

Requirements

  • - Having a passion and experience of support customers to live their best life, working collaboratively, with an eye for detail.
  • - Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
  • - Experience of coordinating and assessing customer referrals.
  • - The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
  • - The experience of working in a supported housing/ mental health/ substance misuse background.
  • - The ability to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.

Responsibilities

  • Starting the day with a cuppa and handover from colleagues, catching up on any changes since you were last on shift and the tasks/ support planned for the day ahead. You might have a linkwork session booked with a customer to review their support plans/ risk assessments or checking in with them to make sure everything is going to plan.
  • You will be supporting customers with their identified support needs such as helping with some cleaning, paying some bills, accompanying to a community activity or an appointment or you could be supporting customers to learn and regain skills with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation when they are able.
  • You might be arranging an inhouse cooking group, BBQ or an activity in the community such as a trip to Felixstowe for Fish and Chips.
  • You might be taking the lead with a new referral and preparing paperwork along with arranging visits and assessments.
  • You might be supporting a customer to view options for move on and supporting them to have assessments and make arrangements to move on to their next home.

FAQs

What is the job title for this position?

The job title is Senior Support Worker, also known as Support Co-ordinator.

Where is the job located?

The position is located in the East Ipswich Mental Health Cluster.

What is the working schedule for this role?

The role is part-time, with 22 hours per week. Shifts include working days, evenings, weekends, and bank holidays, typically from 9am-5/6pm, 2pm-11pm, and sleep-in shifts from 7am-3/4pm.

What is the pay range for this position?

The pay ranges from £12.61 to £13.36 per hour, depending on experience. Additional payments are provided for sleep-in shifts (£50) and on-call sessions (£14.30 for each 8-hour session).

What qualifications or experience are needed for this role?

Candidates should have experience in supporting customers with mental health needs, creating person-centred support plans, coordinating customer referrals, and working in a supported housing, mental health, or substance misuse background.

Will I need a background check for this job?

Yes, an Enhanced DBS check will be required, and the company will cover the cost of this check.

What kind of support will I be providing to customers?

You will support customers with skills for independent living, such as budgeting, cooking, and maintaining their tenancy. You may also assist with community activities and appointments.

Are there any unique benefits offered for this role?

Yes, benefits include 34 days of leave (increasing to 39), a health cash plan, access to over 800 high street discounts, career growth opportunities, and comprehensive support for well-being.

What is the company culture like at Home Group?

Home Group values diversity and encourages all colleagues to be themselves. There are internal support networks for various groups, making it a great place to work.

How do I apply for this position?

You can apply by clicking "APPLY NOW" to access the job description and application process. Be mindful that the position may close early, so apply as soon as possible.

What if I need assistance during the application process?

If you require reasonable adjustments, you can contact recruitment@homegroup.org.uk for support in the application process.

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Home Group

We’re a housing association with a difference, on a mission to build homes, independence and aspirations.

Real Estate
Industry
1001-5000
Employees
1935
Founded Year

Mission & Purpose

We're Home Group, a housing association, social enterprise and charity with a turnover of £430m and one of the UK's largest providers of high quality housing and integrated housing, health and social care.We're proud of the difference that we have made over the last 80+ years and we continue to work hard to support 113,000 customers in 55,000 homes across the UK. Our aim is to build homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! We're the 5th best place to work in the UK, the 4th best in the North East and the 4th best for women. Our apprenticeship programme is award winning; in 2019 we were named large employer of the year and large north east employer of the year in 2020. We're also a Stonewall top 100 employer, ranked at 40th.

Benefits

  • Reduced or Flexible Hours

  • Life Insurance

  • Mental Health Care

  • Pension Plan

  • Adoption Assistance

  • Dependent Care

  • Family Medical Leave

  • Maternity & Paternity Leave

  • Military Leave