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Server Engineer

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  • Job
    Full-time
    Mid Level
  • Software Engineering
  • Philippines
    Remote

Requirements

  • Position Requirements (Technical Skills):
  • 3+ years of experience in Windows Engineering
  • VCP, MCSE Technical Certifications preferred
  • Working knowledge of Windows Active Directory and included components
  • Working knowledge of VMWare products
  • Basic knowledge of other virtualization technologies such as VMware View, Citrix Xen Server, and Xen Desktop
  • Working knowledge of PowerShell, User/Kernel Dump analysis, Network protocol & packet analysis
  • Experience with Cisco UCS servers and infrastructure components
  • Experience with server backup and recovery methodologies
  • Working Knowledge of storage system configurations including NFS and fiber channel
  • Server Patch Management and Antivirus methodologies and best practices
  • Experience in large heterogeneous (1000+ Server) environments preferred
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Ability to author technical documents and create procedure manuals
  • Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities
  • Strong understanding of the organization’s goals and objectives
  • Ability to conduct research into current and future technologies
  • Highly self-motivated and directed, with keen attention to detail
  • Healthcare knowledge/background including data privacy practices and laws
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment
  • On-call availability 7/24 as part of a rotation schedule
  • Other duties as assigned
  • Position Skills:
  • Demonstrate a deep understanding of the application of technology in the technical environment and its business return
  • Have the necessary communication and interpersonal skills to interact with clients at all levels
  • Have the ability to keep up to date with technology as it develops and inform their clients of the potential impact
  • Be capable of taking a conceptual solution and turning it into a detailed design, configured and priced for the client
  • Act as the technical point of contact for clients and technical teams throughout the client life cycle
  • Be self-managing and capable of prioritizing workload based on client requirement

Responsibilities

  • Provide training and mentoring on technologies to peers and colleagues
  • Engage in tier 1 troubleshooting on issues identified with deployed services, providing resolution and remediation
  • Perform tasks related to the operation, servicing, troubleshooting, and administration of platform technologies:
  • Windows Server Operating Systems and components
  • Active Directory
  • Name Resolution Services (DNS & WINS)
  • DHCP
  • Server Hardware Platforms
  • Virtualization platforms
  • High Availability and Clustered configurations
  • Antivirus and Patch Management

FAQs

What are the primary responsibilities of a Server Engineer I?

The primary responsibilities include monitoring and maintaining Windows servers, virtual infrastructure, and Citrix infrastructure, performing analysis and resolution of complex problems, providing tier 1 support, and documenting work.

What qualifications are required for the Server Engineer I position?

A Bachelor's Degree with 3 years of related experience or 6 years of related experience is required.

What technical skills are essential for this role?

Essential technical skills include experience in Windows Engineering, knowledge of Active Directory, virtualization technologies (especially VMWare), PowerShell, and experience with server backup and recovery methodologies.

Are certifications important for this position?

Yes, VCP and MCSE technical certifications are preferred for this role.

What is the expected work environment for a Server Engineer I?

The position involves both independent work and collaboration with various teams across the enterprise in a possibly high-pressure environment.

Is on-call availability required?

Yes, on-call availability 24/7 as part of a rotation schedule is required.

What types of environments will the Server Engineer I be working in?

The role may involve working in large heterogeneous environments, preferably with over 1000 servers.

What kind of support will the Server Engineer I provide?

The Server Engineer I will provide tier 1 troubleshooting support on issues identified with deployed services, including resolution and remediation.

Is experience in healthcare or data privacy important for this role?

Yes, a healthcare knowledge/background including data privacy practices and laws is preferred.

What kind of personal skills are valued in this position?

Strong interpersonal skills, oral communication skills, analytical and problem-solving abilities, and a strong customer service orientation are highly valued.

Building healthier systems that lead to healthier people and organizations.

Technology
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Healthcare leaders worldwide trust Nordic as their end-to-end strategic partner in navigating every step of health IT modernization. Our purpose is to help providers harness the power of technology to streamline operations, enhance clinician wellness, improve patient care, and achieve financial sustainability. Nordic provides clients with KLAS-recognized solutions, including strategic advisory, managed services, digital and cloud initiatives, implementation and support, staffing, and enterprise resource planning (ERP) services. Nordic laboratory services provide expert resources that enable hospitals and health systems to drive clinical transformation and address today’s ever-changing environment. Clients benefit from our global presence and extensive experience across the top health IT platforms. Our team of over 3,300 professionals brings deep healthcare experience, extensive technical knowledge, insightful strategic vision, and proven operational capabilities.