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Server - Room Service & Pool

Applications are closed

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • Dubai

Requirements

  • Skilled at being on the guest's side and with assurance, assist them when issues arise
  • Experience with name usage and remembering guest's preferences
  • Passionate about making others happy through a spirit of hospitality
  • Knowledge of MICROS preferred
  • One to two years’ experience working in Food & Beverage preferred
  • Has a dynamic and Positive personality, guest interaction skills
  • Minimum one year of experience in the room service or Pool department

Responsibilities

  • Takes orders and serve (where applicable, prepares) food and beverages to guests as per Hotel standards in a friendly, timely and efficient manner
  • Possess a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the Hotel.
  • Anticipate guest needs, offers suggestions and ascertains satisfaction
  • Take ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur
  • Describe food & beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner
  • Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented
  • Accurately post guest checks, process payments and adhere to related control procedures in a vigilant manner.
  • Create an outstanding dining experience
  • Anticipate and understands the needs of his/her guest's and co-worker's needs with a natural ease

FAQs

What are the primary responsibilities of a Server in Room Service & Pool at Four Seasons?

The primary responsibilities include taking and serving food and beverages to guests, possessing product knowledge, anticipating guest needs, handling guest concerns, and creating an outstanding dining experience.

What kind of experience is required for this position?

A minimum of one year of experience in room service or the pool department is required, along with one to two years of experience in Food & Beverage.

Is knowledge of MICROS necessary for this role?

Yes, knowledge of MICROS is preferred for this position.

What qualities are important for a candidate applying for this role?

A candidate should have a dynamic and positive personality, excellent guest interaction skills, and a passion for hospitality and making others happy.

What type of benefits does Four Seasons offer for this position?

Benefits include a competitive tax-free salary, end of service gratuity, complimentary full board living accommodation, medical and life insurance, paid annual leave, learning and development programs, and more.

What is the work schedule for this position?

The schedule consists of 6 days per week with over 48 working hours.

Are candidates recognized for their experience and skills in this role?

Yes, successful candidates will be recognized for their skills and experience with opportunities for personal and professional growth.

Does Four Seasons provide transportation for employees?

Yes, there is free transportation to and from work provided for employees.

What is the work culture like at Four Seasons?

The work culture is centered around treating everyone with respect and creating genuine connections, aiming to provide a world-class employee experience.

Are there opportunities for career advancement within Four Seasons?

Yes, there are career opportunities and chances for international transfers within the company.

Mission & Purpose

Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development., Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.