FAQs
What is the primary responsibility of a Service Engineer in this role?
The primary responsibility of a Service Engineer in this role is to provide service and technical support to customers while developing and maintaining regular contacts to ensure long-term agreements and increased customer satisfaction.
What qualifications are preferred for this position?
A preferred qualification for this position is an Engineering Diploma or Degree in Instrumentation & Controls, Electrical or Mechanical.
How many years of experience is required for this role?
The position requires 2-3 years of experience in Service and Maintenance in motor vehicle or other industries.
Is experience in servicing or maintenance of tools a requirement?
No, but experience in servicing or maintenance of tools will be considered an added advantage.
What specific technical knowledge is required for this role?
Required PLC knowledge with automation field is a must, and experience in handling DC tools will also be an added advantage.
What are the main tasks a Service Engineer is expected to perform?
A Service Engineer is expected to execute the service plan, handle installations/startup of electric tools, manage customer complaints, provide training and support, and analyze problems to guide the team accordingly.
What qualities should a candidate possess for this role?
A candidate should possess the ability to maintain good relationships with customers, provide excellent service, handle complaints, and have technical abilities in the field of engineering.
Is the knowledge of regional languages beneficial for this job?
Yes, working knowledge of English and one regional language will be an added advantage.
Where is this job located?
This job is located in Pune, Maharashtra.
Does the company promote diversity and inclusion?
Yes, the company values diverse perspectives and promotes an inclusive culture where differences are valued, fostering a sense of purpose and belonging.