FAQs
What is the role of a Shift Leader at Caffè Nero?
The Shift Leader supports in the running of the store, leading the team, providing great customer service, and delivering high standards of coffee and food.
Do I need experience to apply for the Shift Leader position?
Ideally, some experience as a Supervisor or Team Leader is preferred, but it's not a requirement. We welcome applicants without prior experience.
What kind of training does Caffè Nero provide?
Caffè Nero offers brilliant training and no prior experience is necessary to get started.
What career growth opportunities are available at Caffè Nero?
There are opportunities to grow your career and develop both personally and professionally within the company.
How does the incentive ‘Nero 90’ work?
Through the Nero 90 incentive, Baristas and Shift Leaders can earn an additional 15 cents per hour if their store collectively achieves the Customer Satisfaction score.
Are there any breaks during shifts?
Yes, paid breaks are provided during shifts.
Is there any benefit for meals while on shift?
Employees receive a free lunch while on shift.
Is there additional pay for working on Bank Holidays?
Yes, employees receive additional pay for working on Bank Holidays.
What is the "Recommend a Friend" scheme?
The "Recommend a Friend" scheme offers a cash reward for employees who refer new people to join the team.
Are there discounts and rewards for employees?
Yes, employees have access to a benefits platform that includes hundreds of discounts, rewards, and offers.
What is the hourly wage for Baristas in this location?
Baristas in this location earn €12.90 per hour.
What kind of work environment can I expect at Caffè Nero?
You can expect a caring, supportive, and friendly work environment with opportunities for fun team activities and events.
What qualities is Caffè Nero looking for in a Shift Leader?
Caffè Nero is looking for candidates with a great attitude, energy, and a love for interacting with customers.