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Shift Leader -Internal / 7380 - The Silver Penny, Abbey Street Lower

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J D Wetherspoon

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

AI generated summary

  • You must demonstrate leadership, manage time effectively, communicate well, stay calm under pressure, and adhere to appearance standards while being honest, friendly, and committed.
  • You will lead and motivate the team to achieve sales and compliance targets, ensuring excellent customer service, proper food and drink handling, and a clean, safe workplace.

Requirements

  • Demonstrate leadership qualities.
  • Have the ability to manage time and prioritise tasks, to ensure that each shift runs smoothly and efficiently.
  • Know how and when to delegate tasks and how to feed back positively to the person completing the task (identifying any areas for improvement, if necessary).
  • Demonstrate passion and enthusiasm in your role and show commitment to your colleagues and your pub.
  • Have a friendly nature and good communications skills.
  • Be honest, trustworthy and respectful.
  • Remain calm when working in a fast-paced environment.
  • Adhere to Wetherspoon's appearance standards.
  • Receive regular feedback from the management team and achieve any actions agreed on.

Responsibilities

  • To support, lead and motivate the team to meet sales, profit and compliance targets.
  • To run shifts and, working unsupervised, to achieve the following daily:
  • excellent customer service
  • serving food and drinks to the correct specification
  • maintaining a clean, safe and legal workplace
  • adhering to Wetherspoon's standard operating procedures (SOPs) and company policies

FAQs

What is the starting pay for the Shift Leader position?

The starting rate for the Shift Leader position is £12.14 per hour, with additional pay-weightings available in certain locations, such as Greater London.

Are there opportunities for promotion within the company?

Yes, Wetherspoon promotes from within and offers future management opportunities for employees who demonstrate leadership qualities and a commitment to the business.

What benefits does Wetherspoon offer to employees?

Wetherspoon offers a range of benefits, including a guaranteed minimum-hour contract, complimentary meal and drink while working, a monthly bonus scheme, a 20% employee discount, 28 days' paid holiday (pro rata), company sick pay (after a qualifying period), free shares in the company (after 18 months' service), a contributory pension scheme, and a loyalty reward after five years' service.

What are the working hours for this position?

The Shift Leader position requires a commitment of 40 hours per week, with flexible hours from Monday to Sunday.

What qualities are Wetherspoon looking for in a Shift Leader?

Wetherspoon is looking for candidates who demonstrate leadership qualities, have good time management skills, can effectively delegate tasks, show passion and enthusiasm for their role, possess good communication skills, and can remain calm in a fast-paced environment.

Is prior experience required for this role?

The job description does not specify required prior experience; however, it emphasizes the importance of leadership qualities and a commitment to team and customer service.

Can I enjoy meals and drinks during my shifts?

Yes, employees are entitled to a complimentary meal and drink while working.

How does Wetherspoon support career development?

Wetherspoon supports career development by providing opportunities for promotion, regular feedback from management, and training that helps employees gain valuable skills.

Does Wetherspoon offer a pension scheme?

Yes, Wetherspoon offers a contributory pension scheme for employees.

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J D Wetherspoon

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Our founder and chairman, Tim Martin, set up J D Wetherspoon in 1979. Why ‘J D Wetherspoon’? Because ‘J D’ form the initials of Sheriff JD Hogg from The Dukes of Hazzard TV series, of course, while Mr Wetherspoon was one of Tim’s teachers in New Zealand! In addition to our Wetherspoon pubs, we also run Lloyds No.1 bars – the same great standards and value, but with music. We also have Wetherspoon hotels – quality accommodation, at great prices. Starting with a single pub, Tim stood behind the bar and approached the difficult learning curve of running a pub, while gaining an appreciation of the importance of thousands of baby steps and small improvements which make a business successful. This same ethos stands as true today as it did back in 1979 – and Tim characterises his business by adopting a very democratic approach to running the pubs, creating an inclusive environment for all staff to be involved in changes and ideas. Tim believes that fixing small things and making small improvements are more important in a company than the more grandiose schemes which might attract the attention of the media or the stock market. He also tries to ensure that big ideas emanating from the board or senior managers are subjected to a ‘sense test’, by being put forward at weekly meetings to a wide range of staff. This helps to prevent his and others’ flights of fancy from being adopted simply because they are from directors. Tim also understands that pubs are run by managers and are about people; so, every week, he still pounds the beat, visiting numerous pubs, looking at the smallest details, talking to customers and ensuring that the business is always seeking to move forward.