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Shift Operations Manager - Walsall

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TJX Europe

1mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Logistics
  • Wolverhampton

AI generated summary

  • You need to navigate complexity, motivate teams, solve problems, interpret data, implement change, and collaborate effectively.
  • You will manage site operations, resolve production risks, analyze business data to meet KPIs, and lead teams to achieve objectives through effective communication.

Requirements

  • You’ll be someone who can navigate complexity to find long-term solutions.
  • You’ll have a track record of creating a supportive, motivating work environment and have the ability to get the best out of every team member
  • You’re a skilled problem solver who works with the team to identify potential risks and identifies pragmatic solutions and contingency plans
  • You’re someone who can interpret data and use it to improve our business.
  • You play an instrumental role in implementing change initiatives, modelling behaviours that support others to maintain focus and effectiveness
  • You understand the need to work in collaboration with others

Responsibilities

  • Accountable for all departments as Duty Manager of the site, ensuring the business plan is executed to achieve site targets and being the point of contact and decision maker for all operational issues.
  • Identifying and resolving any production risks
  • Analysing and interpreting a range of business data to leverage operational excellence and achieve KPIs (key performance indicators).
  • Directing and influencing teams to achieve business objectives through effective communication.

FAQs

What is the role of a Shift Operations Manager at TJX?

The Shift Operations Manager is accountable for all departments as Duty Manager of the site, ensuring the business plan is executed to achieve site targets, and acting as the point of contact and decision maker for all operational issues.

What qualifications or experience are needed for this position?

We are looking for candidates who have a track record in managing large retail or distribution sites, as well as strong leadership skills that can maximize efficiencies through the effective management of large teams.

What are the working hours for this position?

The Shift Operations Manager position offers a 4-day/36 hour working week with a fixed 3-week rota, allowing you to know exactly when you'll be working.

How often will I have to work on weekends?

You will only be required to work one weekend in every three.

What kind of work environment does TJX promote?

TJX promotes a supportive and motivating work environment, focusing on getting the best out of every team member while fostering collaboration.

Is there a bonus or incentive program?

Yes, in addition to a competitive salary, there is an opportunity to earn a bonus based on performance.

Do employees receive any discounts?

Yes, employees receive a 10% discount on products.

What type of culture does TJX have?

TJX has a people-first culture that values work-life balance and supports employees in taking on new opportunities.

What is the focus of the Shift Operations Manager role?

The role focuses on navigating complexity to find long-term solutions, identifying and resolving production risks, and leveraging business data to achieve operational excellence and meet KPIs.

How does TJX view diversity and inclusion?

TJX considers all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and/or sexual orientation.

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TJX Europe

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

TJX Europe operates as a major retail division of The TJX Companies, Inc., managing well-known brands such as TK Maxx and Homesense across Europe. Their ultimate mission is to deliver high-quality, brand-name products at affordable prices to enhance customer satisfaction. Their purpose is to offer a wide variety of merchandise, from fashion to home goods, while fostering an engaging shopping experience and supporting a diverse, inclusive workplace for their employees.